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Known Participant
March 11, 2025

Sampler v5.0 now glacially slow on MacOS

  • March 11, 2025
  • 15 replies
  • 843 views

Any reason why this new version (5.0.0) is glacially slow and significantly slower than the previous version on MacOS (M1 Max 32Gb, Sequoia)? UI, selection, scolling is extremely laggy (at least 1 second delay for any drop down or UI element), zoom and pan is extremely stuttery and lags even if only 2D is displayed.
Not hitting any memory limit, still free memory with zero swap.
Sampler has always been a bit chuggy on MacOS but this is a significant performnce decrease.

15 replies

Known Participant
March 11, 2025

have not enabled path tracing. links to log and vid are in replies.

many thanks

Guillaume_Substance3D
Community Manager
Community Manager
March 11, 2025

Hello,

Can you share with us your log file?

Did you enable the Path Tracing mode?

In rasterizer mode you should not experience slowdown on M1 Max, we have to investigate with you.

Regards,

Guillaume

LoryAline
Community Manager
Community Manager
March 11, 2025

Hi,
It shouldn't be that way. Can you share your log file ? (go to help menu > Export log)
A video showing the issue could help us too.