Sampler with Glitchy Materials

Thanks. There is no cache folder in my Adobe application support files. I cleared the cache via the prefs in the software, but did not work.

By @mjarmick

You are in the wrong Application Support folder.

There is 2 of them on your machine. Please follow my path 😉

Maybe the folder is in Hidden Folder mode.

Thanks. There is no cache folder in my Adobe application support files. I cleared the cache via the prefs in the software, but did not work. Video: https://mycsun.box.com/s/pningvlqu8dig56lyollviu1pecsfl54

I wish Adobe would bring back the B2M option.

Hello,

Due to OS migration some shader may have to be recompilated.

You can remove some data (not all data in a first time), in your case shader and render cache.

You will find data at Macintosh HD/Users/username/Library/Application Support/Adobe/Adobe Subctance 3D Sampler

If not I think the best way is to start with a complete new data base to avoid any corruption.

You just have to delete all folders contained in Macintosh HD/Users/username/Library/Application Support/Adobe/Adobe Subctance 3D Sampler

Tell me if it fix your issue.

Regards,

Guilluame

Hello - I updated my OS and reinstalled Substance Sampler. Now, when I drop in an image to create a material, it opens the project and scene, but does not display the mesh g=for the material. I am able to see the 2D view of all maps, but not the preview on any of the built-in meshes.  Log File:

https://mycsun.box.com/s/nflwuqe9m23k85h4wqry7zfinmhesrhn

Yes, technical reason. Thank you.

Is there a technical reason to not upgrade to a more recent version? Monterey is EOL

Monterey 12.5.1

The good news is I have the same Mac for testing.

The bad news is I cannot reproduce yet your bug on my machine.

Can you tell me which version of the OS are you using? I'm currently using Sonoma 14.7.4

Chipset Model: Apple M1 Max
Type: GPU
Bus: Built-In
Total Number of Cores: 32
Vendor: Apple (0x106b)
Metal Family: Supported, Metal GPUFamily Apple 7
Displays:
Color LCD:
Display Type: Built-in Liquid Retina XDR Display
Resolution: 3024 x 1964 Retina
Main Display: Yes
Mirror: Off
Online: Yes
Automatically Adjust Brightness: Yes
Connection Type: Internal

Is your mac a Mac Intel version with UHD graphic?