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defaultvxz3kf1px9pn
Participant
November 14, 2022

Sbsar files created in Sampler have errors in 3ds Max 2023 / Corona 9

  • November 14, 2022
  • 2 replies
  • 520 views

When using the most recent version of the 3ds max plugin (2.4.9) in 3ds max 2023 / and corona 9, sbsar files created in Sampler (3.4.1) do not render. It will show up in the viewport correctly but will not render at all. The thumbnail in the material editor also only shows a black color. Please fix this issue as soon as possible as it is costing me many (unbillable) hours trying to find a work around. Thank you, jason

2 replies

J
jason29728872na2g
Participant
May 9, 2023

Thank you for replying Aldo_3D,

 

I wanted to check in with you as I am still having the same issue. Has there been any updates yet to resolve this issue?

thanks

A
Adobe Employee
Aldo_3D
Adobe Employee
November 16, 2022

Hi @defaultvxz3kf1px9pn , sorry to hear about the issue, it looks like there is a problem reading the channels compared to materials made in Designer or downloaded from Substance 3D Assets. I've made a new ticket on the plugin end to track this bug. In the meantine, are you able to send the material to Designer and export the sbsar there? While not idea, you can also export the textures from sampler while a the fix is worked on. We'll keep you posted.

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