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LouieVI
Participating Frequently
June 4, 2024

Substance Sampler (Both Beta and 4.3.3) Closes When Trying to Open an Existng File

  • June 4, 2024
  • 4 replies
  • 468 views

Whne trying to open a file in Substance Sampler , either directly from the file, on the recent list or using the file open command Substance Sampler closes.  I would prefer to avoid recreating files.

 

I also just had a problem with the Beta version not importing a custom filter.

 

I've attached my log for refernce.

 

Also, the eyedropper is not working on my extended display, it will only show black regardless of the color I'm over.

    4 replies

    Marion3D
    Community Manager
    Marion3DCommunity Manager
    Community Manager
    June 5, 2024

    Hi Louie,

     

    Thank you for including the logs. 

    Do you have the same issue in the 4.4.0 version which was released a couple of weeks ago?

     

    Let me contact you via email, if you have the possibility to send me your project it would be very helpful.

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      LouieVIAuthor
      Participating Frequently
      June 4, 2024

      Sampler files are not showing on my PC as being associated with the program but you can see the sbsar files are.

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      LouieVIAuthor
      Participating Frequently
      June 4, 2024

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      LouieVIAuthor
      Participating Frequently
      June 4, 2024

      I also have a log for 4.3.3 but don't see where I can attach it here.

       

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