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JavierGalG
Participant
December 23, 2023

Substance Sampler won't launch on steam

  • December 23, 2023
  • 1 reply
  • 242 views

Hi, i just got Substance Sampler on steam but i can't get it to launch, i have tried:

Veryfing files.
Reinstalling the app.
Tried to delete the files on C:\Users\username\AppData\Roaming\Allegorithmic
However no folder for Substance Sampler was created.
I see other people have similar issues to mine and it seems it's about the current version, is there a chance i can rollback the steam version or do i have to wait for an update? 

My specs:
Processor: Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz (12 CPUs), ~2.6GHz
GPU: RTX 2060
RAM: 16GB DDR4
SSD 1TB
Laptop model: ACER Nitro AN517-52

      1 reply

      Cyril Dellenbach
      Community Manager
      Cyril DellenbachCommunity Manager
      Community Manager
      January 9, 2024

      Hi @JavierGalG,

       

      It is indeed a bug with 4.2.2. We are currently looking for a fix that will come for the next realease.

       

      Substance Sampler on Steam should have Rollbacks available, but I can see they are not. I'll check with the team if we can fix this asap.

       

      Regards,

      Cyril Dellenbach (Micro) | QA Support Artist | Adobe
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