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October 28, 2025

Enabling Rulers Freezes App

  • October 28, 2025
  • 1 reply
  • 27 views

PS Beta 27.1 Mac Os 26.0.1

When I turn on the rulers, processor useage goes way up and then the app freezes with the spinning rainbow cursor.

1 reply

CShubert
Community Manager
Community Manager
November 10, 2025

Hi @Sam Nordemann testing here and not seeing any issues.  Please make sure to update to the latest versions:

 

Adobe Photoshop Version: 27.2.0 20251109.m.3288 7a0357a arm64 (beta, PublicBeta)

 

Adobe Photoshop Version: 27.0.0 20251015.r.25 d1c1320 arm64 (final, Release)

 

If you are still having issues....

 

1. Try resetting Prefs for the Beta:
/Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura)
/Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)


C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings


Launch BETA Photoshop While Pressing The Keyboard Shortcut
With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.
https://helpx.adobe.com/photoshop/using/preferences.html#Manually

 

2. It may help if we could see your Photoshop beta System Info. Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.  

 

Thanks,

Cory - Photoshop Product Manager