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CindyThompson
Participant
February 13, 2026

I can't save as a plain jpeg...only jpeg2000

  • February 13, 2026
  • 1 reply
  • 76 views

trying to save a flattened image as a jpeg as that’s what my lab requires...I’m a photographer.

    1 reply

    CShubert
    Community Manager
    Community Manager
    February 17, 2026

    Hi ​@CindyThompson 

     

    1. Try resetting Prefs for the Beta:
    /Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura)
    /Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)


    C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings


    Launch BETA Photoshop While Pressing The Keyboard Shortcut
    With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.
    https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

    2. It may help if we could see your Photoshop beta System Info. Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.  

    Thanks,

    Cory - Photoshop Product Manager

    jane-e
    Community Expert
    Community Expert
    February 18, 2026

    @CindyThompson 

     

    How large is your image in pixels? The jpeg format supports a maximum image size of 65,535×65,535 pixels.

     

    Jane