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Participant
Sep 29, 2025 2:40 PM UTC
Open for Voting

P: Administrator is not allowing access to NanoBanana

another one problem;

i attached a image that is a issue of new updated photoshop beta google nano banana 2.5 error

 

 

[typo corrected in subject — was "Administer"]

 

 

64 replies

Participant
Oct 30, 2025 12:05 PM UTC

"It should be located in: Admin Console under Settings> Asset Settings > Non-Adobe Generative AI Models > Toggle the switch on/off"

 

Non-Adobe Generative AI Models - This section does not exist in the Admin console. 

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Participant
Oct 30, 2025 4:21 AM UTC

Same here, as a univeristy Teacher. I can't find a soultion to open up the console with my IT team. Hopfully this is resolved soon.

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Participating Frequently
Oct 29, 2025 6:53 PM UTC

EDU admin here, alsoc onfirming the option to enable Non-Adobe Generative AI Models does not exist in our admin console.

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Existencel0st
Participating Frequently
Oct 29, 2025 1:01 PM UTC

I am in the US, New Jersey and the option is not available for our school district as well. I am also the admin of all school accounts. 

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Participant
Oct 29, 2025 12:58 PM UTC

For me I do not have thi option on the consol.

 

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Participating Frequently
Oct 29, 2025 12:52 PM UTC

The admin of my account already said that the non-adobe generative is active. But isn't still working.

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Participant
Oct 29, 2025 11:33 AM UTC

Hello, I am the admin of our school acount and I do not have this option available! Do you know why?

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Participant
Oct 26, 2025 7:03 PM UTC

Hi,

I’m having an issue with the NanoBanana feature in the Photoshop Beta — it’s not working.

I’ve tried restarting the app and my system, but the problem still persists.

 

Could you please advise how to fix this or let me know if an update addressing the issue is planned?

 

Thank you for your help!

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vaishak_pk6156
Participant
Oct 22, 2025 10:00 AM UTC

I got the same reply from the admin 

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jane-e
Community Expert
Community Expert
Oct 16, 2025 10:36 AM UTC

@analytical_genius2269 

 

Your attachment did not come through. Be sure to use the Insert Image icon (sun and mountains) at the top of a Reply window.

 

Please tell us what kind of plan you have.

 

Jane

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