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22 replies

Community Manager
Aug 22, 2023 7:20 PM UTC

Hi, @davidw38971383 ,

It would be much appreciated if you could provide the following information:

  1. Launch PS.  Go to Help > System Info and paste the contents of the dialog into this post.
  2. Go you your machine’s Displays, in Settings, and let us know what Color Profile you are using.
  3. Create a .txt file called, “PSUserConfig.txt”  Paste this line of text into the file: ACE_CM_FOR_HDR_Display 0
    Place this .txt file in your Adobe Photoshop (Beta) Settings folder.  (It’s located Macintosh HD > Users > Username > Library > Preferences).  Are you still crashing?
  4. Are you crashing with all photos, or a specific type? If possible, please share the photo, but if not let us know the file format.

Thank you!

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CShubert
Community Manager
Community Manager
Aug 22, 2023 6:03 PM UTC

Thank you @davidw38971383 the team is looking into this.

 

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