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Known Participant
December 29, 2023

P: After creating "New window" for the same document the brush stops working

  • December 29, 2023
  • 7 replies
  • 518 views

It might be Photoshop Beta-only bug. I tested the behaviour in both PS versions I have installed:

25.4.0 (Beta) - error

25.3.1 (Current latest stable) - ok

 

Steps to reproduce:
1) Start PS and create a new document

2) Paint anything with the brush to confirm it is working
3) Window -> Arrange -> New Window for Untitled-1
4) Try to use brush again -> "Could not use the brush tool because of a program error"

 

I am not sure in which beta it was introduced, I haven't used this function for a while.

 

I am on Win10, NVIDIA 3080, 64 GB RAM.

In both version the "Disable native canvas" is NOT checked. I tested changing some GPU settings and the GPU compositing have no effect, but I can turn off the "Use Graphics Processor" and that seems to "fix" the issue (but makes PS hard to use 🙂 )

This topic has been closed for replies.

7 replies

Known Participant
February 14, 2024

Thank you. Can confirm, the steps seems to be working correctly in the latest Beta and surprisingly also in the latest non-beta release (version 25.4.0).

CShubert
Community Manager
Community Manager
February 13, 2024

This issue was fixed.

Thanks,

Cory - Photoshop Product Manager

Community Manager
January 2, 2024

Hi Vit,

Thank you for reporting this issue and working with Kevin on some troubleshooting ideas.  I can also reproduce this behavior on my machine so I’m going to report this as a bug.

Known Participant
December 29, 2023

@Kevin StohlmeyerThanks for the tip! I wasn't aware of it, but unfortunately it didn't fix the error.

What I tried:

1) My NVIDIA Control panel don't have the preferred GPU option, so I couldn't change it there (Instead of 1-Select App, 2-Choose GPU, 3-Toggle features my panel have just 1-Select App, 2-Toggle feaures). There were some settings in the list allowing me to choose the 3080, but there was no alternative option.

 

2) The Windows main control panel allowed me to choose between the two graphic cards - but after restarting Photoshop the issue was still present.

 

3) In the Device Manager I have disabled the Intel Graphics Card - and again restarted Photoshop, but still the same issue.

Kevin Stohlmeyer
Community Expert
Community Expert
December 29, 2023

@Vit Kovalcik as suspected, you have two GPUs - one underpowered (Intel 730) and your main one. This could be causing your issue and would explain why turning off the GPU resolves.

 

Here’s how to resolve: https://community.adobe.com/t5/photoshop-ecosystem-discussions/set-up-gpu-for-high-performance-in-photoshop-quick-tip/td-p/13504734

Known Participant
December 29, 2023

@Kevin Stohlmeyer: Sure thing, here is the output:

Adobe Photoshop Version: 25.4.0 20231220.m.2439 ceb99ef x64
Number of Launches: 80
Operating System: Windows 10 64-bit
Version: 10 10.0.19045.3803
System architecture: Intel CPU Family:6, Model:7, Stepping:2 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, AVX-VNNI, HybridCPU(8:4), HyperThreading
Physical processor count: 12
Logical processor count: 20
Processor speed: 2112 MHz
Built-in memory: 65315 MB
Free memory: 40693 MB
Memory available to Photoshop: 51228 MB
Memory used by Photoshop: 68 %
Crash Handler: Adobe
DCX Version: 7.13.2
SAM SDK Version: 7.2.0-ss/fio
ACP.local Status:
- SDK Version: 3.4.0
- Core Sync Status: Reachable and compatible
- Core Sync Running: 7.0.0.9
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.4
C2PA library version: adobe_c2pa/0.7.6 c2pa-rs/0.25.2
NGL Version: 1.35.0.19
Sophia Info:
- Ps_Feature_Flag, Feature Flag URL (AEM) campaignID:70023 variationID:215771
Chalkboard: Disabled.
D3D12Warp renderer: Disabled.
Manta Canvas: Enabled.
Alias Layers: Disabled.
Highbeam: Enabled.
Wintab Digitizer Services
Spec Version 1.4
Impl Version 1.39
Num Devices 1
PSUserConfig entries:
- K tKME TraceKeyAndMouseEvents 1
- K uSty UseSystemStylus 0
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 7.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA GeForce RTX 3080
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 12,107 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Windows available feature level: 12.1
Windows required feature level: 12.0
Windows has required feature level: 1
Display: 1
Display Bounds: (0, 0) -> (5120, 2160)
Display scale: 1,25
Display Type: SDR
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
"C:\Program Files\Adobe\Adobe Photoshop (Beta)\sniffer.exe" -baseTimeMS=1293687422 -comment=Photoshop Version: Adobe Photoshop 25.4.0 20231220.m.2439 ceb99ef x64

[0 ms]
Start GetSnifferResult

[1557 ms]
Start sniffer 2023-12-29 16:24:06
# Photoshop Version: Adobe Photoshop 25.4.0 20231220.m.2439 ceb99ef x64
C:\Program Files\Adobe\Adobe Photoshop (Beta)\sniffer.exe -baseTimeMS=1293687422 -comment=Photoshop Version: Adobe Photoshop 25.4.0 20231220.m.2439 ceb99ef x64

{114 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (5,120, 2,160)
Dimensions: (5,120 2,160)
Display scale: 1.25
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 3080 index=0)

# devices: 2
Device 0
Name: NVIDIA GeForce RTX 3080
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 12,107 MB
VRAM: 12,107 MB
Dedicated System RAM: 0 MB
Shared System RAM: 34,243 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver date: 2023-12-06 000000.000000-000
Driver age: 0 months
Driver version: 31.0.15.4633
Supports UMA: UNSUPPORTED
D3D-ID: 8714

Device 1
Name: Intel(R) UHD Graphics 770
Preferred: FALSE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 34,371 MB
VRAM: 128 MB
Dedicated System RAM: 0 MB
Shared System RAM: 34,243 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: INTEL
Driver date: 2023-10-29 000000.000000-000
Driver age: 2 months
Driver version: 31.0.101.4889
Supports UMA: SUPPORTED
D3D-ID: 18048
End platform native
{336 ms}

{336 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (5,120, 2,160)
Dimensions: (5,120 2,160)
Display scale: 1.25
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 3080/PCIe/SSE2 index=0)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 3080/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 12,695 MB
VRAM: 12,695 MB
Dedicated System RAM: 0 MB
Shared System RAM: 34,243 MB
API version: 2.1 (2.1.2 NVIDIA 546.33)
Device version: 2.1 (2.1.2 NVIDIA 546.33)
Vendor name: NVIDIA
Driver date: 2023-12-06 000000.000000-000
Driver age: 0 months
Driver version: 31.0.15.4633
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{456 ms}

{456 ms}
Start platform OpenCL
# displays: 0

# devices: 2
Device 0
Name: NVIDIA GeForce RTX 3080
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 12,884 MB
VRAM: 12,884 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 743 GB / s
Compute score: 13,851.2
Device name string: NVIDIA GeForce RTX 3080
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation

Device 1
Name: Intel(R) UHD Graphics 770
Preferred: FALSE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 27,395 MB
VRAM: 27,395 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 )
Device version: 3.0 (OpenCL 3.0 NEO )
Vendor name: INTEL
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 104 GB / s
Compute score: 320.849
Device name string: Intel(R) UHD Graphics 770
Device vendor string: Intel(R) Corporation
Platform name string: Intel(R) OpenCL Graphics
Platform vendor string: Intel(R) Corporation
End platform OpenCL
{1508 ms}

Exit code kExitNormal
End sniffer 2023-12-29 16:24:07
[kStatusNormal, kExitNormal]

[1557 ms]
Finish RunAllAPIs

[1560 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 96040592231261478243
GUIDBucket:
Composite Core GPU (comp_core_gpu): on
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop (Beta)\
Temporary file path: F:\WindowsVitTEMP\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 464,2G, 85,1G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop (Beta)\Plug-ins\

Installed components:
ACE.dll ACE 2023/11/23-09:21:32 151.d526588 151.d526588
act_tracing.dll Copyright (c) 2021 Adobe. All Rights Reserved 1.0.58
AdobeLinguistic.dll Adobe Linguisitc Library 2d5dab2
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2023/11/07-13:18:05 79.82c92b1 79.82c92b1
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.4d9d554 79.4d9d554
AdobeXMP.dll Adobe XMP Core 2023/11/09-12:40:27 79.f354efc 79.f354efc
AdobeXMPFiles.dll Adobe XMP Files 2023/11/09-12:40:27 79.f354efc 79.f354efc
AdobeXMPScript.dll Adobe XMP Script 2023/11/09-12:40:27 79.f354efc 79.f354efc
AGM.dll AGM 2023/11/23-09:21:32 151.d526588 151.d526588
AID.dll AID DLL 1.0.0.58
AIDE.dll AIDE 2023/11/10-05:16:23 79.e59fc31 79.e59fc31
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2024 28.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2023/11/23-09:21:32 151.d526588 151.d526588
AXE8SharedExpat.dll AXE8SharedExpat 2023/11/01-19:10:59 79.a28ee6c 79.a28ee6c
AXEDOMCore.dll AXEDOMCore 2023/11/01-19:10:59 79.a28ee6c 79.a28ee6c
BIB.dll BIB 2023/11/23-09:21:32 151.d526588 151.d526588
BIBUtils.dll BIBUtils 2023/11/23-09:21:32 151.d526588 151.d526588
boost_chrono.dll photoshopdva 22.0.0
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2023/11/23-09:21:32 151.d526588 151.d526588
CRClient.dll Adobe Crash Reporter Client DLL 14.0.0.202310260823_2e78abe
DirectML.dll DirectML Redistributable Library 1.12.1+230817-1203.1.dml-1.12.b17b2db
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvaaudiodsp.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-7.3.0-6
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv73.dll International Components for Unicode Build 14.0.1.04ee3a5
icuin73.dll International Components for Unicode Build 14.0.1.04ee3a5
icuuc73.dll International Components for Unicode Build 14.0.1.04ee3a5
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2023/10/17-19:30:38 79.eda3309 79.eda3309
libeay32.dll The OpenSSL Toolkit 1.0.2zg
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.16.20230918.2.e7a0495
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2023/11/07-13:18:05 79.7a67d56 79.7a67d56
onnxruntime.dll Microsoft® Windows® Operating System 1.16.20230918.2.e7a0495
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2024 25.4
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.5.2
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.5.2.130
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2024 25.4
PSViews.dll Adobe Photoshop 2024 25.4
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
ssleay32.dll The OpenSSL Toolkit 1.0.2zg
SVGRE.dll SVGRE 79.968b720 79.968b720
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
VulcanControl.dll Vulcan Application Control Library 7.2.0.34
VulcanMessage5.dll Vulcan Message Library 7.2.0.34
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 18.0.0.788c4ff 18.0.0.788c4ff
Unified Extensibility Platform uxp-7.3.0-6
UPIC 2.6.0


Required plugins:

Accented Edges 25.4 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 25.4 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 25.4 - from the file “Filter Gallery.8bf”
ApplyImageDataFilter NO VERSION - from the file “GigapixelAIApply.8bf”
Average 25.4 - from the file “Average.8bf”
Bas Relief 25.4 - from the file “Filter Gallery.8bf”
BMP 25.4 - from the file “Standard MultiPlugin.8bf”
Camera Raw 16.1 - from the file “Camera Raw.8bi”
Camera Raw Filter 16.1 - from the file “Camera Raw.8bi”
Chalk && Charcoal 25.4 - from the file “Filter Gallery.8bf”
Charcoal 25.4 - from the file “Filter Gallery.8bf”
Chrome 25.4 - from the file “Filter Gallery.8bf”
Cineon 25.4 - from the file “Cineon.8bi”
Clouds 25.4 - from the file “Clouds.8bf”
Color Halftone 25.4 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 25.4 - from the file “Filter Gallery.8bf”
Conté Crayon 25.4 - from the file “Filter Gallery.8bf”
Craquelure 25.4 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 25.4 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 25.4 - from the file “Standard MultiPlugin.8bf”
Crosshatch 25.4 - from the file “Filter Gallery.8bf”
Crystallize 25.4 - from the file “Standard MultiPlugin.8bf”
Cutout 25.4 - from the file “Filter Gallery.8bf”
Dark Strokes 25.4 - from the file “Filter Gallery.8bf”
De-Interlace 25.4 - from the file “Standard MultiPlugin.8bf”
Dicom 25.4 - from the file “Dicom.8bi”
Difference Clouds 25.4 - from the file “Clouds.8bf”
Diffuse Glow 25.4 - from the file “Filter Gallery.8bf”
Displace 25.4 - from the file “Standard MultiPlugin.8bf”
Dry Brush 25.4 - from the file “Filter Gallery.8bf”
Entropy 25.4 - from the file “statistics.8ba”
Export Color Lookup Tables 25.4 - from the file “Export3DLUT.8be”
Extrude 25.4 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 25.4 - from the file “FastCore.8bx”
Fibers 25.4 - from the file “Standard MultiPlugin.8bf”
Film Grain 25.4 - from the file “Filter Gallery.8bf”
Filter Gallery 25.4 - from the file “Filter Gallery.8bf”
Fresco 25.4 - from the file “Filter Gallery.8bf”
GatherImageDataFilter NO VERSION - from the file “GigapixelAIGather.8bf”
Glass 25.4 - from the file “Filter Gallery.8bf”
Glowing Edges 25.4 - from the file “Filter Gallery.8bf”
Grain 25.4 - from the file “Filter Gallery.8bf”
Graphic Pen 25.4 - from the file “Filter Gallery.8bf”
Halftone Pattern 25.4 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 25.4 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 25.4 - from the file “HDRMergeUI.8bf”
HSB/HSL 25.4 - from the file “Standard MultiPlugin.8bf”
IFF Format 25.4 - from the file “Standard MultiPlugin.8bf”
Ink Outlines 25.4 - from the file “Filter Gallery.8bf”
JPEG 2000 25.4 - from the file “JPEG2000.8bi”
Kurtosis 25.4 - from the file “statistics.8ba”
Lens Blur 25.4 - from the file “Lens Blur.8bf”
Lens Correction 25.4 - from the file “Lens Correction.8bf”
Lens Flare 25.4 - from the file “Standard MultiPlugin.8bf”
Liquify 25.4 - from the file “Liquify.8bf”
Matlab Operation 25.4 - from the file “ChannelPort.8bf”
Maximum 25.4 - from the file “statistics.8ba”
Mean 25.4 - from the file “statistics.8ba”
Measurement Core 25.4 - from the file “MeasurementCore.8me”
Median 25.4 - from the file “statistics.8ba”
Mezzotint 25.4 - from the file “Standard MultiPlugin.8bf”
Minimum 25.4 - from the file “statistics.8ba”
MMXCore Routines 25.4 - from the file “MMXCore.8bx”
Mosaic Tiles 25.4 - from the file “Filter Gallery.8bf”
Multiprocessor Support 25.4 - from the file “MultiProcessor Support.8bx”
Neon Glow 25.4 - from the file “Filter Gallery.8bf”
Note Paper 25.4 - from the file “Filter Gallery.8bf”
NTSC Colors 25.4 - from the file “NTSC Colors.8bf”
Ocean Ripple 25.4 - from the file “Filter Gallery.8bf”
OpenEXR 25.4 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 25.4 - from the file “Filter Gallery.8bf”
Palette Knife 25.4 - from the file “Filter Gallery.8bf”
Parametric Filter NO VERSION - from the file “MaterialFilter.8bf”
Patchwork 25.4 - from the file “Filter Gallery.8bf”
Paths to Illustrator 25.4 - from the file “Standard MultiPlugin.8bf”
PCX 25.4 - from the file “PCX.8bi”
Photocopy 25.4 - from the file “Filter Gallery.8bf”
Picture Package Filter 25.4 - from the file “ChannelPort.8bf”
Pinch 25.4 - from the file “Standard MultiPlugin.8bf”
Pixar 25.4 - from the file “Pixar.8bi”
Plaster 25.4 - from the file “Filter Gallery.8bf”
Plastic Wrap 25.4 - from the file “Filter Gallery.8bf”
Pointillize 25.4 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 25.4 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 25.4 - from the file “PBM.8bi”
PortraitPro 4.1.0 - from the file “PortraitProPSFilter64.8bf”
PortraitPro Body 3.1.0 - from the file “PortraitProBodyPSFilter64.8bf”
Poster Edges 25.4 - from the file “Filter Gallery.8bf”
Radial Blur 25.4 - from the file “Standard MultiPlugin.8bf”
Radiance 25.4 - from the file “Radiance.8bi”
Range 25.4 - from the file “statistics.8ba”
Render Color Lookup Grid 25.4 - from the file “Export3DLUT.8be”
Reticulation 25.4 - from the file “Filter Gallery.8bf”
Retouch4me Clean Backdrop 1.0 - from the file “Retouch4me Clean Backdrop.8bf”
Retouch4me Dodge Burn 1.0 - from the file “Retouch4me Dodge Burn.8bf”
Retouch4me Eye Brilliance 1.0 - from the file “Retouch4me Eye Brilliance Demo.8bf”
Retouch4me Eye Vessels 1.0 - from the file “Retouch4me Eye Vessels Demo.8bf”
Retouch4me Fabric 1.0 - from the file “Retouch4me Fabric.8bf”
Retouch4me Frequency Separation 1.0 - from the file “Retouch4me Frequency Separation.8bf”
Retouch4me FS Automation 1.0 - from the file “Retouch4me FS Automation.8li”
Retouch4me Heal 1.0 - from the file “Retouch4me Heal.8bf”
Retouch4me Mattifier 1.0 - from the file “Retouch4me Mattifier Demo.8bf”
Retouch4me Portrait Volumes 1.0 - from the file “Retouch4me Portrait Volumes.8bf”
Retouch4me Skin Tone 1.0 - from the file “Retouch4me Skin Tone.8bf”
Retouch4me White Teeth 1.0 - from the file “Retouch4me White Teeth.8bf”
Ripple 25.4 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 25.4 - from the file “Filter Gallery.8bf”
Save for Web 25.4 - from the file “Save for Web.8be”
ScriptingSupport 25.4 - from the file “ScriptingSupport.8li”
Shear 25.4 - from the file “Standard MultiPlugin.8bf”
Skewness 25.4 - from the file “statistics.8ba”
Smart Blur 25.4 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 25.4 - from the file “Filter Gallery.8bf”
Solarize 25.4 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 25.4 - from the file “Filter Gallery.8bf”
Spherize 25.4 - from the file “Standard MultiPlugin.8bf”
Sponge 25.4 - from the file “Filter Gallery.8bf”
Sprayed Strokes 25.4 - from the file “Filter Gallery.8bf”
Stained Glass 25.4 - from the file “Filter Gallery.8bf”
Stamp 25.4 - from the file “Filter Gallery.8bf”
Standard Deviation 25.4 - from the file “statistics.8ba”
Sumi-e 25.4 - from the file “Filter Gallery.8bf”
Summation 25.4 - from the file “statistics.8ba”
Targa 25.4 - from the file “Standard MultiPlugin.8bf”
Texturizer 25.4 - from the file “Filter Gallery.8bf”
Tiles 25.4 - from the file “Standard MultiPlugin.8bf”
Topaz DeNoise AI 18.0 - from the file “tltopazdenoiseaips_x64.8bf”
Topaz Gigapixel AI NO VERSION - from the file “GigapixelAIAutomation.8li”
Topaz Sharpen AI 18.0 - from the file “tltopazsharpenaips_x64.8bf”
Torn Edges 25.4 - from the file “Filter Gallery.8bf”
Twirl 25.4 - from the file “Standard MultiPlugin.8bf”
Underpainting 25.4 - from the file “Filter Gallery.8bf”
Vanishing Point 25.4 - from the file “VanishingPoint.8bf”
Variance 25.4 - from the file “statistics.8ba”
Water Paper 25.4 - from the file “Filter Gallery.8bf”
Watercolor 25.4 - from the file “Filter Gallery.8bf”
Wave 25.4 - from the file “Standard MultiPlugin.8bf”
WIA Support 25.4 - from the file “WIASupport.8li”
Wind 25.4 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 25.4 - from the file “WBMP.8bi”
ZigZag 25.4 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins:

Topaz Photo AI NO VERSION - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Plug-ins\TopazPhotoAI.8bf”

Duplicate and Disabled plugins:

Topaz Photo AI NO VERSION - from the file “TopazPhotoAI.8bf”

Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 7.2.0.44 - from the file "Required Folder"
CmdN: 1.19.10
UAB: 2.18.0-2
Loaded at: 277 ms - launch time impact: 40 ms
ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 30.1.0.0 - from the file "Required Folder"
Loaded at: 8410 ms - launch time impact: 0 ms
Beta Feedback (Prepared) 1.15.3.0 - from the file "Required Folder"
CCX Sharesheet UXP (Prepared) 29.4.0.0 - from the file "Required Folder"
EZ Green Screen (Prepared) 7.0.1.0 - from the file "Plugin Marketplace"
EZ Green Screen 8 (Prepared) 8.0.1.0 - from the file "Plugin Marketplace"
Lumenzia (Loaded) 11.6.6.0 - from the file "Plugin Marketplace"
Loaded at: 2574 ms - launch time impact: 396 ms
Content Credentials (Loaded) 0.41.2.0 - from the file "Required Folder"
Loaded at: 3977 ms - launch time impact: 3 ms
CC Libraries Panel (Prepared) 3.25.28.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\"
CAPTURE: 2.0.41 STOCK: 4.1.0
In app notifications (Loaded) 2.0.4.0 - from the file "Required Folder"
Loaded at: 8410 ms - launch time impact: 0 ms
Parametric Filter (Loaded) 0.1.8.0 - from the file "Required Folder"
Loaded at: 8414 ms - launch time impact: 0 ms
Photoshop Adjustments Panel (Loaded) 2.1.1.0 - from the file "Required Folder"
Loaded at: 2613 ms - launch time impact: 1 ms
Photoshop UXP Export-As (Prepared) 5.8.34.0 - from the file "Required Folder"
Photoshop In App Messaging (Loaded) 4.3.9.0 - from the file "Required Folder"
Loaded at: 8414 ms - launch time impact: 0 ms
Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder"
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 3977 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 3977 ms - launch time impact: 0 ms
Discover Panel (Loaded) 2310.86.1.14 - from the file "Required Folder"
Loaded at: 8418 ms - launch time impact: 14 ms
Neural Filters (Registered) 1.15.0.100 - from the file "Required Folder"
Scan time: 2 ms - entries: 47

Extensions:

Tych Panel 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\Tych Panel CC\index.html”
Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Interactive Luminosity Masks 2.1.0 - from the file “C:\Users\vit\AppData\Roaming\Adobe\CEP\extensions\com.svenstork.photoshop.InteractiveLuminosityMasks\index.html”
Adobe Paper Texture Pro 3.1.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\AdobePaperTexturePro\index.html”
LogiOptions version 10.10.4.0 7.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\LogiOptionsAdobe\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\extensions\capture\capture.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\extensions\stock-panel-licensing\index.html”
FX Box 1.0.0 - from the file “C:\Users\vit\AppData\Roaming\Adobe\CEP\extensions\fx_box.extension\index.html”
EZ Green Screen 6 6.5.21 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.pixnub.ezgreenscreen6\panel\ez-green-screen-6.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\manager.html”

Installed TWAIN devices: NONE

Kevin Stohlmeyer
Community Expert
Community Expert
December 29, 2023

Hi @Vit Kovalcik Go to Photoshop Help Menu/System Info and copy/paste details in a reply. Post only once as the system takes time to process the large amount of data.