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Participating Frequently
February 28, 2025

P: Beta update not opening

  • February 28, 2025
  • 17 replies
  • 1759 views

Hello there, 

 

i updated today for the 26,5 Beta (I had the previous one so far), and it doesn't open at all, 

i have only the welcome screen wich disappear without notice and then nothing more

 

i am on a Macstudio Mac OS 15.2 (24C101) / Apple M2 Max

 

 

last version was working well

 

regards

 

Agathe

17 replies

Participant
March 2, 2025

Same deal. BETAcrashes during splashscreen while "Reading brushes".  WIN 11 

Participant
March 1, 2025

Same here, 26.5 beta on Windows 11 crashes on launch at the "Sorting Font List..." step on the splash screen. Was working fine until the most recent update. Rebooting

Participant
March 1, 2025

Same problem here.  I have rolled back my version to the last version before 26.5 and it works fine except for the nagging about the upgrade that is available.  I have reinstalled and updated about 3 times and have finally have gone back with the version before 26.5 so that I can work.  My machune is running Windows 11 and it is up to date.  version 24H2

Known Participant
March 1, 2025

same here. Previous versions worked well. Win 10

Participating Frequently
March 1, 2025

Same issue for me, prior worked fine, this one crashes every time. Rebooted with no change. Report below:

 

-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process: Adobe Photoshop 2025 [61670]
Path: /Applications/Adobe Photoshop (Beta)/Adobe Photoshop (Beta).app/Contents/MacOS/Adobe Photoshop 2025
Identifier: com.adobe.Photoshop
Version: 26.5.0 (26.5.0)
Code Type: X86-64 (Native)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2025-03-01 05:19:52.7423 -0700
OS Version: macOS 14.7.2 (23H311)
Report Version: 12
Bridge OS Version: 9.2 (22P2093)
Anonymous UUID: 396558EC-1980-1489-D803-A1B07E121CA0


Time Awake Since Boot: 42000 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Main Thread 26.5.0 20250226.m.2990 7c5d28a Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000488
Exception Codes: 0x0000000000000001, 0x0000000000000488

Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [61670]

VM Region Info: 0x488 is not in any region. Bytes before following region: 4563164024
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
UNUSED SPACE AT START
--->
__TEXT 10ffc6000-118782000 [135.7M] r-x/r-x SM=COW /Applications/Adobe Photoshop (Beta)/Adobe Photoshop (Beta).app/Contents/MacOS/Adobe Photoshop 2025

Jann Lipka
Inspiring
March 1, 2025

Beta crashes after splashscreen ( PS release version works, all previous Betas worked OK ) 
OSX 15.3.1 
Mac Studio M2 ULTRA 128 GB ram 
Longish crashreport 

ystem Integrity Protection: enabled

Crashed Thread: 0 Main Thread 26.5.0 20250226.m.2990 7c5d28a Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000488
Exception Codes: 0x0000000000000001, 0x0000000000000488

Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [6327]

VM Region Info: 0x488 is not in any region. Bytes before following region: 4329634680
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
UNUSED SPACE AT START
--->
__TEXT 102110000-10a438000 [131.2M] r-x/r-x SM=COW /Applications/Adobe Photoshop (Beta)/Adobe Photoshop (Beta).app/Contents/MacOS/Adobe Photoshop 2025

Thread 0 Crashed:: Main Thread 26.5.0 20250226.m.2990 7c5d28a Dispatch queue: com.apple.main-thread
0 Adobe Photoshop 2025 0x104560aa4 0x102110000 + 38079140
1 Adobe Photoshop 2025 0x104563540 0x102110000 + 38090048
2 Adobe Photoshop 2025 0x10528a048 0x102110000 + 51880008
3 Adobe Photoshop 2025 0x10516eca8 0x102110000 + 50719912
4 Adobe Photoshop 2025 0x10516f0a0 0x102110000 + 50720928
5 Adobe Photoshop 2025 0x104bd73c4 0x102110000 + 44856260
6 Adobe Photoshop 2025 0x104bd2b0c 0x102110000 + 44837644
7 Adobe Photoshop 2025 0x106e1d2a8 0x102110000 + 80794280
8 Adobe Photoshop 2025 0x106e20960 0x102110000 + 80808288
9 Adobe Photoshop 2025 0x106e20854 0x102110000 + 80808020
10 Adobe Photoshop 2025 0x106e1ff34 0x102110000 + 80805684
11 Adobe Photoshop 2025 0x104c567c8 0x102110000 + 45377480
12 Adobe Photoshop 2025 0x1077b34e0 0x102110000 + 90846432
13 Adobe Photoshop 2025 0x102114948 0x102110000 + 18760
14 dyld 0x18be88274 start + 2840

Inspiring
March 1, 2025

Same thing here. I get the error message and then it shuts down.