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Participant
April 14, 2023

P: Generative Fill Button greyed out (age)

  • April 14, 2023
  • 385 replies
  • 239128 views

After selection is active, I cannot use the generative fill button. It's visible, but greyed out...

I already switched from german language to english without success.. Please advice. Thanks !

 

Patrick

385 replies

Participant
May 24, 2023

I'm experiencing the same issue

Participant
May 24, 2023

Thanks for the update!! I had the same problem, I suspected it was an age issue but couldn't find where to add my age to my Adobe profile, signing up to Behance worked!!

Participant
May 24, 2023

I recently experienced an issue where the Generative Fill feature was grayed out in Photoshop. After some investigation, I speculated that my age verification may have been the cause of this problem. However, upon attempting to verify my age, I was unable to locate the age prompt on both Behance and my Adobe account. I'm using an M1 Mac Mini.

Participant
May 24, 2023

Absolute legend, thank you so much! worked for me!

Participant
May 24, 2023

I do not know if I am doing it correct, although I watched the tutorial videos. However everytime I select a part of my image for it to generate something, it says that Generative fill is not availble and wont let me type anything in. I have tried mutiple images with no luck. 

CShubert
Community Manager
Community Manager
May 24, 2023

Hi @Jonah Weiss could you share a screenshot of the error or message you are seeing?

 

Participant
May 24, 2023

Putting my birthday into Behance also worked for me!

nancyg33547505
Participant
May 24, 2023

I managed to get mine working. Had nothing to do with my age. I just had to uninstall (using the option in creativecloud) and reinstall several times. 

Participant
May 24, 2023

I had my Adobe account linked to my gmail account.  In my gmail account I had my birthdate set as private.  I updated it to be public and then generative fill became available.  I hope that helps.

Participant
May 24, 2023

Everything is up to date. I've uninstalled and reinstalled same issue. Please see photo. 

Participant
May 24, 2023
generative verb feature not working