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Participant
Apr 14, 2023 5:19 PM UTC
Released

P: Generative Fill Button greyed out (age)

After selection is active, I cannot use the generative fill button. It's visible, but greyed out...

I already switched from german language to english without success.. Please advice. Thanks !

 

Patrick

769 replies

Participant
May 24, 2023 8:15 PM UTC

I'm experiencing the same issue

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Participant
May 24, 2023 7:59 PM UTC

Thanks for the update!! I had the same problem, I suspected it was an age issue but couldn't find where to add my age to my Adobe profile, signing up to Behance worked!!

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Participant
May 24, 2023 7:29 PM UTC

I recently experienced an issue where the Generative Fill feature was grayed out in Photoshop. After some investigation, I speculated that my age verification may have been the cause of this problem. However, upon attempting to verify my age, I was unable to locate the age prompt on both Behance and my Adobe account. I'm using an M1 Mac Mini.

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Participant
May 24, 2023 6:59 PM UTC

Absolute legend, thank you so much! worked for me!

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Participant
May 24, 2023 6:58 PM UTC

I do not know if I am doing it correct, although I watched the tutorial videos. However everytime I select a part of my image for it to generate something, it says that Generative fill is not availble and wont let me type anything in. I have tried mutiple images with no luck. 

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CShubert
Community Manager
Community Manager
May 24, 2023 7:09 PM UTC

Hi @Jonah Weiss could you share a screenshot of the error or message you are seeing?

 

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Participant
May 24, 2023 6:15 PM UTC

Putting my birthday into Behance also worked for me!

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nancyg33547505
Participant
May 24, 2023 5:47 PM UTC

I managed to get mine working. Had nothing to do with my age. I just had to uninstall (using the option in creativecloud) and reinstall several times. 

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Participant
May 24, 2023 5:33 PM UTC

I had my Adobe account linked to my gmail account.  In my gmail account I had my birthdate set as private.  I updated it to be public and then generative fill became available.  I hope that helps.

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Participant
May 24, 2023 5:08 PM UTC

Everything is up to date. I've uninstalled and reinstalled same issue. Please see photo. 

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Participant
May 24, 2023 4:54 PM UTC
generative verb feature not working

 

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