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Participant
Apr 14, 2023 5:19 PM UTC
Released

P: Generative Fill Button greyed out (age)

After selection is active, I cannot use the generative fill button. It's visible, but greyed out...

I already switched from german language to english without success.. Please advice. Thanks !

 

Patrick

769 replies

Participating Frequently
May 24, 2023 1:51 PM UTC

My thoughts exactly. It's kind of amazing that no one at Adobe asked 'do we even know the age of our users?' before introducing a restriction based on that information.

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Participating Frequently
May 24, 2023 1:49 PM UTC

How stupid is the programming that bases whether something is activated or not on information that Adobe doesn't have (unless you sign into Behance). No where else does Adobe ask for Month/Year of birth, but then checks that to see if a new function will work. I'm guessing everyone's age is either 0 or how long they've been signed up for CC.

 

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Participant
May 24, 2023 1:47 PM UTC

i have updated the program, unistalled and reinstalled it, then updated it again
Adobe Photoshop Version: 24.6.0 20230520.m.2181 4e0245f x64
i have the Creative Cloud All Apps 100GB
i have set it all rgb 8 bit, i followed all the steps i seen everyone else doing and its still greyed out with no message or anything.

i am over 18, but i dont know where i can put that to confirm it

 

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Participant
May 24, 2023 1:40 PM UTC

I simply can't even test this function because the button is grayed out.

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Participant
May 24, 2023 1:04 PM UTC

The Generative fill bar doesn't let me type any prompts.

Why is this?

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Participant
May 24, 2023 12:28 PM UTC

Open Behance and update your date of birth!

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Participant
May 24, 2023 12:10 PM UTC

Nice, putting in your age actually worked!!! Thank you so much!

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Participant
May 24, 2023 12:04 PM UTC

thank you  @gergelyborz ...also worked for me. 

If you haven't tried his suggestion of using Behance for entering your age...give it a try...seems to work for many of us that have been struggling.

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Participant
May 24, 2023 11:53 AM UTC

Well I'm a user of 60 years of age so clearly above 18 yo but still generative fill is greyed out. How can I let Adobe know how old I am. I do not find an account setting on my adobe account that asks for my birthdate or age.

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Participant
May 24, 2023 11:51 AM UTC

This works for me after adding age.

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