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designdaog63420039
Participant
May 27, 2023

P: Generative fill could not be used due to connection

  • May 27, 2023
  • 136 replies
  • 119741 views

I can't use Generative fill and received notification: generative fill could not be due used to a connection issue. Anyone has problem and how can fix it?

 

 

[Your tags were automatically removed, because they are not in this forum. "Desktop-Windows" applied by moderator"

 

 

136 replies

Participating Frequently
June 13, 2023

Had the session 1000 id issue on Mac Desktop when trying to use Generative Fill. This no longer apears but I do get the message "We're experiencing high demand. Please wait and retry your prompt soon. Thank you for your patience." Tried to make a screen grab of the message but unable do so as nothing selected message comes up having used Shift/CMD/4 selection over message.

Have tried numerous times but cannot get beyond this issue. Try on Windows and no problems.

 

TC Leeds

FeiYou
Participating Frequently
June 12, 2023

new feature doesn't work

Trevor.Dennis
Community Expert
Community Expert
June 13, 2023

I 'think' you might be talking about Generative Fill.  We can't use the translation tool on screen shots, so I'm mostly having tp guess.

 

Generative Fill is strict about the image content it is used on, and the words used to instruct it.   i.e. it will put up the error message if you ask it to insert a gun.  Does that help?

Participant
June 12, 2023

i was able to fix my issue by uninstall and re-installing the application

Participant
June 12, 2023

Same issues for me. 

I do have stable connection and have turn off all microsoft defender firewall.

also restarted my laptop and still the same.

any resolution on this?

Participant
June 12, 2023

Generative Fill could not be used due

to connection issues.

 

i am using latest version of photoshop beta & my internet is stable still im facing such issue.

 

ps- i am using photoshop beta in Macbook 

Participant
June 10, 2023

Photoshop beta does not respond due to a connection problem. Problem alerts even don't explaining or give links to undestend what type of connection is needed or when this problem will be fixed and how. If it's cause internet connection, I'm connected!

Participant
June 9, 2023

I'm having the same issue. I'm using windows 11. All you have to do is turn off the windows defender firewall and it works.

Participant
June 8, 2023
it's not fix if just restart PC
CShubert
Community Manager
Community Manager
June 8, 2023

@Alexsander30383794b9qn curious if you restart your computer, does the same error happen?

 

Participant
June 8, 2023

It tells me that there are problems with the Internet, but I have a good connection