Known Participant

P: Lightroom Classic>Edit in PS: Long Delay+Erroneous Error Message opening Ps Beta 2024 25.0

Forum|Forum|2 years ago
June 1, 2023
682 replies
229268 views

I just recently updated Photoshop Beta to 2024 v25.0 on my Windows 11 machine.

Now when I try to open photos from LR 12.4 using the "edit in...", it hangs up for a time and then comes up saying "The file could not be edited because Adobe Photoshop 2024 could not be launched."

When I hit "Ok" it then opens the file in Photoshop 2024.

This happens with every file, even if Photoshop 2024 is already up and running at the time.

This does not happen with 2023 v24.7.

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L

Laetitia31550672s4l5

Participant

Hi everyone,

I have seen a few posts on this, but nothing specific to my question. I know PS beta is stil updating reqularly, but I do prefer it because it speeds up my workflow. I only have PS 2024 as external editor option and can't change it in Preferences. I only had PS 2023 installed, so this was already confusing. I uninstalled PS2023 to only have beta available, but it didn't make a difference. So now when I select PS 2024 as external editor, beta does open but the file doesn't. I put the request through 3 times before an error message pops up and the file eventually opens in beta since it basically bypasses the PS2024 setting and uses what's available. So it takes me 5 minutes to open a file!

How can I fix this?

Thanks in advance

Ian Lyons

Community Expert

There is an known issue with the Photohop 2024 beat that results in the transferred file not appearing in Photoshop for mnay minutes. Therefore, until the issue is fixed, you'll need to downgrade to Photoshop 24.6 or 24.7 I've included a screenshot below showing the steps involved.

Also, note that your post will likley be merged into the Photoshop Beta thread specigic to this issue.

D

danl42831687

Inspiring

It is the same version which you just reverted back from.

They did not corrrect it yet whih is very odd since this is a minor fix.

B

BRAJAPK

Participant

Thanks Cory,

Your suggestion to install earlier versions helped and enabled smooth operation, as of now.

Thanks.

However, shall appreciate, upon fixation of the Bug.

Scruffyme

Participating Frequently

Issue: Select DNG for processing in Photoshop Beta (25.0.0) 2023. Ask Lightroom to transfer DNG to Photoshop Beta. Nothing happens.....but sometimes Photoshop Beta opens and still no image transfer.

Lightroom details: Lightroom Classic 12.4

Photoshop Beta: 25.0.0 (updated 8 August 2023 in Sydney)

Mac OS: Ventura 13.5

Macbook: M2 Max Pro late June 2023, Memory 64GB/1 TB storage.

Steps to reproduce issue:

1. Use current edition of Lightroom (updated via CC).

2. Use current beta release of Photoshop beta.

3. Select Photo/edit in/Photoshop Beta (have tried deleting and readding Photoshop Beta after updates into editing preferences but so far this has made little or no difference that I can recall).

4. Check in Photoshop beta whether the image has come across. You should just see an open session of Photoshop beta

5. Wait......then a mesage comes up in Lightroom saying that it couldn't open Photoshop Beta. You will sometimes see that a second image is created in .psd (in my case - standard setting) in Lightroom which needs to be deleted as nothing has been done within Photoshop Beta.

6. Wait some more, as the errors don't come up immediately. Then there will be a message in Lightroom in a box:

"An internal error has occurred.

AgStoreProviderSession:getEntityBylD:

id must be a number or string." (screenshot attached)

Can you please review this? Photoshop Beta is wonderful but thought that this information may be useful in fixing problems - just having problems getting images into

martinl78027992

Participating Frequently

I think the "export as a psd" method is better than Terry's approach. I made an export shortcut for both photoshop and photoshop beta. No saving metadata, no dragging files. It even saves back to lightroom. Very similar to the way lightroom classic handles editing in some 3rd party add ons.

N

nicolek45086244

Participant

I'm experiencing the same thing. But mine is doing that when I have the Beta version of PS selected in LR.

T

tomass75808704

Participant

I have LR Classic ver 12.4 installed (Windows 11). It will not launch files in PS when selecting "open as layers in PS". LRC starts PS, but then nothing happens until the attached error message appears after a while.

The same issue appears when trying "Edit in PS".

Anyone else with this issue?

E

Egedan

Participant

Bonjour,

J'ai un message d'erreur lorsque j'utilise la fonction "Modifier dans Photoshop" sous LRC. Ce message est récent auaparavant je n'avais pas de soucis....

Environ 3-4 minutes, après avoir utiliser la fonction "Modifier dans Photoshop" un message apparait dans LRC : "Le fichier n'a pas été modifié, car Adobe Photoshop n'a pas pu être lancé." alors que Photoshop est déjà ouvert.... (voir pj).

Losque je valide le message, le process se déroule comme avant : génération d'un fichier de modification + ouverture dans Photoshop.

Je ne comprends pouquoi j'ai cette nouvelle étape qui est apparue et qui ralenti fortement mon flux.

Rq: J'ai désinstallé et réinstallé Lighroom et photoshop > cela ne change rien

- LRC version12,4

- Photoshop (Beta) version 25,0,0

- Mac OS

En vous remerciant d'avance pour votre aide

Qd je clique sur le message sur ce message

P

philr2002239

Participant

And now Adobe is tellingu you have to upgrade to 25.0 before August 14?

How about fixing this bug before forcing people to update?

K

KTPhotog

Participant

Having the exact same issue on both beta and regular PS2024. Extremely annoying, and now I'm falling behind on project deliverables to client. Please fix ASAP!

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