Skip to main content
Participant
August 1, 2023

P: Photoshop beta 25 critical error

  • August 1, 2023
  • 287 replies
  • 72625 views

1. Photoshop (beta) 25.0

2. Windows 11 x64

3. After update to 25.0 version a message appears about a critical error when starting the application and it closes

287 replies

Participant
August 21, 2023

Adobe give us a possibility to use AI in previous versions so we can work in older versions please. I have a lor of traubles bocouse of this bug

Known Participant
August 21, 2023

MacOs: Sonoma 14.0

Mac Studio

It worked fine then suddenly start crashing when I tried to open a file.

I deleted the original Photoshop beta, but the new download did the same, I deleted creative cloud and

downloaded it,  did not help.

any suggestion?

 

Participating Frequently
August 21, 2023

I have the same issue, but I am on Mac OS 12.6.2.
Have had zero big issues until now. Beta opens fine, but if I try to open a .psd, jpg, tiff etc it crashes and gives
me an error saying "adobe photoshop beta closed unexpectedly". 

Have tried to re-install at no avail. 

Mark.Dahm
Community Manager
Community Manager
August 21, 2023

Restricted access to the documents folder (limited account, restricted permissions) seems to be one possible workaround. We are working on releasing a fix to this error and will push it live as soon as possible.

 

Really sorry for the inconvenience; we did not detect this issue, which does not affect all customers, in our testing prior to release.

Participant
August 21, 2023

V 25.0 not working...Critical Error....

Participant
August 21, 2023

I have same problem here, ver 25. 

Ridlekmart
Participant
August 21, 2023

My version 25 worked well for about a week. Generally no problems. The day before yesterday I tried to run the program - but it does not work at all. Just waiting for the release of the corrected version, let's not rush things.

Let the Adobe developers calmly figure it out, because "Step by step goes far"
or "Hasty climbers have sudden falls" 🙂

mohsenh59725466
Participant
August 21, 2023

On a PC computer, I cannot open Photoshop beta version 25.0. I'm encountering an error that says:

"An unrecoverable problem has occurred. Photoshop will now exit."

I was able to open the older version. I've reinstalled version 24.7, but the AI effect is no longer functioning.

 

Participant
August 21, 2023

I have the same problem

Participating Frequently
August 21, 2023

farkındaysan üretken dolgu çalışmıyor

 

Participant
August 21, 2023

Same problem... on Windows 11 on dell computer.

Can't work...

Participant
August 21, 2023

Photoshop Beta schließt sofort nach dem Öffnen wieder mit der Fehlermeldung "unbehebbarer Fehler. Das Programm wird geschlossen."

Habe alles neu installiert. Ohne Erfolg. Ich glaube, das ist seit der letzten Aktualisierung so.