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Participant
Aug 1, 2023 11:48 AM UTC
Released

P: Photoshop beta 25 critical error

1. Photoshop (beta) 25.0

2. Windows 11 x64

3. After update to 25.0 version a message appears about a critical error when starting the application and it closes

453 replies

Participating Frequently
Aug 20, 2023 2:40 PM UTC

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Participating Frequently
Aug 20, 2023 2:45 PM UTC

please help me 

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Participant
Aug 20, 2023 2:04 PM UTC

Dear all,

 

After 2.50 upgrade, Photoshop Beta (Win 11) won't start, either from the CC Launchpad, or from within Lightroom.

Error message says "unresolvable error. Photoshop will now close"

Reverting to previous version lauches the program but error messages appears whenever trying a Gen AI edit.

 

Any thoughts?

 

Thank you!

François

 

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jrcortez
Known Participant
Aug 20, 2023 2:10 PM UTC

Hello,
I'm still having trouble exporting a photo from LR (12.5) to PS (24.7). What explanation does ADOBE have for its subscribers?
Cheers

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Participant
Aug 20, 2023 1:58 PM UTC

After updating photoshop beta, when I run the program it starts loading, but it hangs and the message "An unrecoverable problem has occurred." appears, I want an answer...

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Participant
Aug 20, 2023 1:57 PM UTC

I updated to Photoshop (beta) - v.25, ever since I get the next message every time I try to open it:

 

I uninstall and reinstall older version but it dosen't let me use the generate fill feature in an older version - it requires me to update to the new version which is not opening.

 

Did it happened to someone else? 

how to solve it?

 

thanks, Irene..

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Participant
Aug 20, 2023 1:55 PM UTC

Hello, I have installed today photoshop beta (v25.0.0), but I cannot open, an error will show (An unrecoverable problem has occurred. Photoshop will now exit). I have tried to delete my preferences in PS, try older version, but in the older version is not working the generative fill, which I want to try. Thank you for your help. I am using OS Windows.

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Justin Other
Inspiring
Aug 21, 2023 12:02 AM UTC

Yes, this is a problem that is happening for many more people after the beta update. There are other posts here for this same bug, so they should all be merged soon. As of this time, Adobe has not replies as yet.

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Participant
Aug 20, 2023 1:48 PM UTC

 

some suggestions ?

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Participant
Aug 20, 2023 1:38 PM UTC

Today after updates I've  got this problem, cant to run the program 

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Participant
Aug 20, 2023 12:56 PM UTC

I ve installed the last update for Photoshop Beta and I've got the massage that it is damaged.

I've tried to reïnstall it but it didn't help.

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Participant
Aug 20, 2023 1:00 PM UTC

I have the same problem. New update 25.0 and won't start. It says an unrecoverable error has occurred. 😞

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Isaques Estúdios
Participant
Aug 20, 2023 12:15 PM UTC

Olá, estou com este erro ao abrir o Photoshop Beta.

Ao abrir o Photoshop (Beta) 25.0 me deparao com o seguinte erro, Um Problema irrecuperável ocorreu. O Photoshop será encerrado. Ele inicia o carregamento porém quando vai abrir o aplicativo ocorre o erro. Procurei utilizar a versão 24.7 porém está com a IA desativada e solicita a versão 25.0 para funcionar. 

 

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Known Participant
Aug 20, 2023 12:11 PM UTC
please in englisch
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