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Participant
Aug 1, 2023 11:48 AM UTC
Released

P: Photoshop beta 25 critical error

1. Photoshop (beta) 25.0

2. Windows 11 x64

3. After update to 25.0 version a message appears about a critical error when starting the application and it closes

453 replies

tanmyhin
Participant
Aug 19, 2023 7:27 AM UTC

after open screen. program show ,error "an unrecoverable problem has occurred."

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Participating Frequently
Aug 19, 2023 1:35 PM UTC

i have the same problem . tried everything. reinstall photoshop and creative cloud. even tried older version which run properly, but problem is that can't use generative fill. because it's older version

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Participating Frequently
Aug 19, 2023 3:36 AM UTC
Thank you for the hint. - But sadly it did not work —
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Participant
Aug 19, 2023 1:06 AM UTC

I'm having the same problem but in Windows 10

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Participant
Aug 18, 2023 10:39 PM UTC

Unable to open new update 25.0 of photoshop beta.

I had to roll back to ver. 24.7, which works. However, Something happens.

I cannot use Gernerative Fill anymore and the program keeps asking me to update PS to use that feasture.

I even had tech support team from Adobe conneted to my computer remotely, and he couldn't fix it either.

All the update for window, gpu...are up-to-date. Why this is happening? 

Adobe should release new update after testing it on multiple computers. 

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yutingw84065504
Participant
Aug 22, 2023 4:23 AM UTC

I got same trouble too. I try many times and many ways, it still not working. However, 24.7  cannot use the function of gernerative fill. SO DAMN!!!

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Angel30785619udp6
Participant
Aug 18, 2023 10:27 PM UTC

photoshop beta just updated yesterday and ever since then i havent been able to work on my galleries, its not opening any pictures from lightroom and closes down after trying 

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Participant
Aug 19, 2023 1:12 PM UTC

I have the same problem. Lightroom Classic Update seemed to fix similar situation but today PS Beta doesn't open as a Lightroom Plug-in. The initial Screens appears but then vanishes.

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CShubert
Community Manager
Community Manager
Aug 18, 2023 7:48 PM UTC

Hi everyone, for those of you on Mac with this issue, please make sure in Privacy that Ps beta has the Documents folder selected, here you can see it is NOT and you should tick the box so it has the blue checkmark!

 

 

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Participant
Aug 18, 2023 7:36 PM UTC

"AN UNRECOVERABLE PROBLEM HAS OCCURRED. PHOTOSHOP WILL NOW EXIT."

anyone suffering the same issue as mine? 

msi i9 laptop w/RTX4060 WIN11

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Nancy OShea
Community Expert
Community Expert
Aug 18, 2023 8:00 PM UTC

[Moderator moved from Using the Community forums to Photoshop Beta.]

 

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Nancy O'Shea— Product User & Community Expert
Participating Frequently
Aug 18, 2023 7:34 PM UTC

Habe heute (18.8.'23) ein Update für PS Beta geladen. Ein Start der Appp ist jedoch nicht möglich:

Es erscheint die Meldung "Ein nicht behebbares Problem ist aufgetreten. PS wird nun beendet.

Auch Neustart meines MAC (Monterey) hat nicht geholfen. - Was tun?!

= 'Thomas Wittmann =

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Participant
Aug 18, 2023 6:38 PM UTC

When do you think it will be able to be? Thanks.

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Swammy Léo Sussuarana
Participant
Aug 18, 2023 6:11 PM UTC

Estou recebendo o seguinte erro ao abrir o Photoshop Beta: "Um problema irrecuperável ocorreu. O Photoshop será encerrado."

 

Alguém sabe como resolver?

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Participant
Aug 18, 2023 6:18 PM UTC

Me too

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