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Participant
Aug 1, 2023 11:48 AM UTC
Released

P: Photoshop beta 25 critical error

1. Photoshop (beta) 25.0

2. Windows 11 x64

3. After update to 25.0 version a message appears about a critical error when starting the application and it closes

453 replies

Participant
Aug 18, 2023 3:08 PM UTC

Having the same issue

 

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Participant
Aug 18, 2023 2:33 PM UTC

Hi! Can't seem to find a way to open Adobe Photoshop Beta. It keeps saying "Unsolvable problem. Photoshop will close." I uninstalled the app, shut down my mac, updated my mac...don't know what to do 😞

 

Please help! Thanks so much. 

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Participant
Aug 18, 2023 11:11 PM UTC

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Participant
Aug 18, 2023 2:22 PM UTC

After installing Photoshop beta 25, I get the message 

Photoshop beta 24.7 runs without problems

What is going wrong with version 25?

Who can help me?

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Participant
Aug 18, 2023 2:36 PM UTC

Message:

Er is een onherstelbaar probleem opgetreden. Photoshop wordt nu afgesloten.

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Participating Frequently
Aug 18, 2023 12:59 PM UTC

Hello. new photoshop beta 25.0 version gives the error in the picture. How can we fix it immediately? ?

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Participating Frequently
Aug 18, 2023 12:44 PM UTC

The new update of Photoshop Beta 25.0 crashes in my Mac Mini M1 immediately, when I try to open or send a pic from Lightroom CC.

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Participating Frequently
Aug 18, 2023 1:01 PM UTC

And I unistalled 25.0 and installed 24.7 and now I cannot use Generative Fill anymore with a warning that the latest version is required! 

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DigitalCreationsDE
Known Participant
Aug 1, 2023 11:48 AM UTC

Hallo zusammen,
Ich habe das Problem mit Photoshop Beta v.25 (siehe Screenshot) nach dem Update, 
sobald ich wieder auf 24.7 zurückkehre funktioniert alles wie gewohnt.
Gibt´s dafür bereits eine Lösung?

 

Ich verwende die Aktuelleste Version von Windows 11
Mit Freundlichen Grüßen 

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CShubert
Community Manager
Community Manager
Aug 1, 2023 1:31 PM UTC

Hi @DigitalCreationsDE 

 

Try resetting Prefs for the Beta:

/Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura)

/Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)
C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings )Win)

Launch BETA Photoshop While Pressing The Keyboard Shortcut

With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.

https://helpx.adobe.com/photoshop/using/preferences.html#Manually  

 

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