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Participant
August 1, 2023

P: Photoshop beta 25 critical error

  • August 1, 2023
  • 287 replies
  • 72217 views

1. Photoshop (beta) 25.0

2. Windows 11 x64

3. After update to 25.0 version a message appears about a critical error when starting the application and it closes

287 replies

Mark.Dahm
Community Manager
Community Manager
September 7, 2023

@HanifTabba ,

 

What version of Ps Beta are you using? You can find version info in Creative Cloud.

Will Photoshop open if you do NOT try to open or double click a file?

If you delete your preferences, can you get Photoshop to open? As you start Photoshop, press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS). You will be prompted to delete the current settings.

Participating Frequently
September 7, 2023
When I click open it one link open I do every thing but still not working. When I close diloge box photoshop beta close


Sent from Mail<> for Windows
DigitalCreationsDE
Known Participant
September 7, 2023

I have an error log of the current PS version here.

2023:09:07 19:57:29 : Version : : Adobe Photoshop 25.1.0 20230905.m.2316 979c86d
2023:09:07 19:57:29 : : 4858 : REQUIRE failed
2023:09:07 19:57:29 : Stack : : 0 address: 0x00007FF74382E0A1 base: 0x00007FF73EEB0000 module name: 'Photoshop.exe'
1 address: 0x00007FF741EECE7F base: 0x00007FF73EEB0000 module name: 'Photoshop.exe'
2 address: 0x00007FF741EEC741 base: 0x00007FF73EEB0000 module name: 'Photoshop.exe'
3 address: 0x00007FF741EEC7F2 base: 0x00007FF73EEB0000 module name: 'Photoshop.exe'
4 address: 0x00007FF73F4E35AC base: 0x00007FF73EEB0000 module name: 'Photoshop.exe'
5 address: 0x00007FF73FA103E0 base: 0x00007FF73EEB0000 module name: 'Photoshop.exe'
6 address: 0x00007FF73FA10BE6 base: 0x00007FF73EEB0000 module name: 'Photoshop.exe'
7 address: 0x00007FF73FA0CAEB base: 0x00007FF73EEB0000 module name: 'Photoshop.exe'
8 address: 0x00007FF73FF2B898 base: 0x00007FF73EEB0000 module name: 'Photoshop.exe'
9 address: 0x00007FFEDF2647A4 base: 0x00007FFEDF260000 module name: 'WinRTSupport.dll'
10 address: 0x00007FFEDF264EC7 base: 0x00007FFEDF260000 module name: 'WinRTSupport.dll'
11 address: 0x00007FFF22A79F63 base: 0x00007FFF22A40000 module name: 'Windows.Graphics.dll'
12 address: 0x00007FFF22A79CD1 base: 0x00007FFF22A40000 module name: 'Windows.Graphics.dll'
13 address: 0x00007FFF22A79D69 base: 0x00007FFF22A40000 module name: 'Windows.Graphics.dll'
14 address: 0x00007FFF22A7BE96 base: 0x00007FFF22A40000 module name: 'Windows.Graphics.dll'
15 address: 0x00007FFF22A5BB42 base: 0x00007FFF22A40000 module name: 'Windows.Graphics.dll'
16 address: 0x00007FFF2638EF20 base: 0x00007FFF26380000 module name: 'CoreMessaging.dll'
17 address: 0x00007FFF263B6244 base: 0x00007FFF26380000 module name: 'CoreMessaging.dll'
18 address: 0x00007FFF263B5CBE base: 0x00007FFF26380000 module name: 'CoreMessaging.dll'
19 address: 0x00007FFF263C360F base: 0x00007FFF26380000 module name: 'CoreMessaging.dll'
20 address: 0x00007FFF263C1A63 base: 0x00007FFF26380000 module name: 'CoreMessaging.dll'
21 address: 0x00007FFF263C23EF base: 0x00007FFF26380000 module name: 'CoreMessaging.dll'
22 address: 0x00007FFF263C0033 base: 0x00007FFF26380000 module name: 'CoreMessaging.dll'
23 address: 0x00007FFF263BFBF6 base: 0x00007FFF26380000 module name: 'CoreMessaging.dll'
24 address: 0x00007FFF263BD0AC base: 0x00007FFF26380000 module name: 'CoreMessaging.dll'
25 address: 0x00007FFF2A7C8241 base: 0x00007FFF2A7B0000 module name: 'USER32.dll'
26 address: 0x00007FFF2A7C7EFC base: 0x00007FFF2A7B0000 module name: 'USER32.dll'
27 address: 0x00007FFF2A7D302D base: 0x00007FFF2A7B0000 module name: 'USER32.dll'
28 address: 0x00007FFF2CAF2D94 base: 0x00007FFF2CA50000 module name: 'ntdll.dll'
29 address: 0x00007FFF2A6E14D4 base: 0x00007FFF2A6E0000 module name: 'win32u.dll'
30 address: 0x00007FFF2A7D1B4F base: 0x00007FFF2A7B0000 module name: 'USER32.dll'
31 address: 0x00007FFF2A7B166E base: 0x00007FFF2A7B0000 module name: 'USER32.dll'
32 address: 0x00007FFF2A7B152B base: 0x00007FFF2A7B0000 module name: 'USER32.dll'
33 address: 0x00007FFF2A82A666 base: 0x00007FFF2A7B0000 module name: 'USER32.dll'
34 address: 0x00007FFF2A828FC9 base: 0x00007FFF2A7B0000 module name: 'USER32.dll'
35 address: 0x00007FFF2A829DA8 base: 0x00007FFF2A7B0000 module name: 'USER32.dll'
36 address: 0x00007FFF2A829E2E base: 0x00007FFF2A7B0000 module name: 'USER32.dll'
37 address: 0x00007FF7433BF53B base: 0x00007FF73EEB0000 module name: 'Photoshop.exe'
38 address: 0x00007FF7433BAA62 base: 0x00007FF73EEB0000 module name: 'Photoshop.exe'
39 address: 0x00007FF7433BFB1B base: 0x00007FF73EEB0000 module name: 'Photoshop.exe'

AxelMatt
Community Expert
Community Expert
September 7, 2023

@HanifTabba Please give us more informations. Only with a screenshot we can't say anthing.

When was the dialog was shown?

What happened if you click on "Click here"?

Please be more detailed.

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
Participating Frequently
September 6, 2023

Participating Frequently
September 6, 2023
Thank you for replay .before update photoshop beta my photoshop beta work nice

Sent from Mail<> for Windows
CShubert
Community Manager
Community Manager
September 6, 2023

@HanifTabba let's make sure your GPU is up to specs and is updated:

 

Model: INTEL_HD_4600
Driver date: 2018-10-29 000000.000000-000
Driver age: 59 months
Driver version: 20.19.15.5063 - is there any update for this driver?

 

https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

 

Participating Frequently
September 6, 2023

Adobe Photoshop Version: 25.1.0 20230830.m.2308 f86a029 x64
Number of Launches: 3
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.22000.2360
System architecture: Intel CPU Family:6, Model:12, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 3592 MHz
Built-in memory: 16290 MB
Free memory: 11177 MB
Memory available to Photoshop: 12008 MB
Memory used by Photoshop: 75 %
Crash Handler: Adobe
DCX Version: 7.1.5
SAM SDK Version: 4.1.4
ACP.local Status:
- SDK Version: 3.2.0.1
- Core Sync Status: Reachable and compatible
- Core Sync Running: 6.6.1.1
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.0
C2PA library version: adobe_c2pa/0.7.6 c2pa-rs/0.25.2
NGL Version: 1.35.0.19
Sophia Info:
- Ps_Feature_Flag, Feature Flag URL (AEM) campaignID:64095 variationID:197263
D3D12Warp renderer: Enabled.
Manta Canvas: Enabled.
Alias Layers: Disabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 4.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 0
useOpenCL: 0
isGPUCapable: 1
GPUName: Intel(R) HD Graphics 4600
GPUVendor: INTEL
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 2,259 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 0
UseOpenCLChecked: 1
Windows remote desktop: 0
Windows available feature level: 11.1
Windows required feature level: 12.0
Windows has required feature level: 0
Display: 1
Display Bounds: top=0, left=0, bottom=1200, right=1600
Display Type: SDR
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
"C:\Program Files\Adobe\Adobe Photoshop (Beta)\sniffer.exe" -baseTimeMS=476817 -comment=Photoshop Version: Adobe Photoshop 25.1.0 20230830.m.2308 f86a029 x64

[513 ms]
Start sniffer 2023-09-06 15:06:15
# Photoshop Version: Adobe Photoshop 25.1.0 20230830.m.2308 f86a029 x64
C:\Program Files\Adobe\Adobe Photoshop (Beta)\sniffer.exe -baseTimeMS=476817 -comment=Photoshop Version: Adobe Photoshop 25.1.0 20230830.m.2308 f86a029 x64

{141 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,600, 1,200)
Dimensions: (1,600 1,200)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Intel(R) HD Graphics 4600 index=0)

# devices: 1
Device 0
Name: Intel(R) HD Graphics 4600
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 2,259 MB
VRAM: 112 MB
Dedicated System RAM: 0 MB
Shared System RAM: 2,147 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: INTEL
Model: INTEL_HD_4600
Driver date: 2018-10-29 000000.000000-000
Driver age: 59 months
Driver version: 20.19.15.5063
Supports UMA: SUPPORTED
D3D-ID: 1042
End platform native
{172 ms}

{172 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,600, 1,200)
Dimensions: (1,600 1,200)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Intel(R) HD Graphics 4600 index=0)

# devices: 1
Device 0
Name: Intel(R) HD Graphics 4600
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 2,264 MB
VRAM: 117 MB
Dedicated System RAM: 0 MB
Shared System RAM: 2,147 MB
API version: 4.3 (4.3.0 - Build 20.19.15.5063)
Device version: 4.3 (4.3.0 - Build 20.19.15.5063)
Vendor name: INTEL
Model: INTEL_HD_4600
Driver date: 2018-10-29 000000.000000-000
Driver age: 59 months
Driver version: 20.19.15.5063
GLSL version: 4.30 (4.30 - Build 20.19.15.5063)
End platform OpenGL
{194 ms}

{194 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: Intel(R) HD Graphics 4600
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 1,708 MB
VRAM: 1,708 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.2 (OpenCL 1.2 )
Device version: 1.2 (OpenCL 1.2 )
Vendor name: INTEL
Model: INTEL_HD_4600
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 21 GB / s
Compute score: 176.234
Device name string: Intel(R) HD Graphics 4600
Device vendor string: Intel(R) Corporation
Platform name string: Intel(R) OpenCL
Platform vendor string: Intel(R) Corporation
End platform OpenCL
{435 ms}

Exit code kExitNormal
End sniffer 2023-09-06 15:06:15
[kStatusNormal, kExitNormal]

[513 ms]
Finish RunAllAPIs

[4303 ms]
Start GetSnifferResult

[4303 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 91198705682269962157
GUIDBucket:
Composite Core GPU (comp_core_gpu): off
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop (Beta)\
Temporary file path: C:\Users\MUHAMM~1\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 237.8G, 117.6G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop (Beta)\Plug-ins\

Installed components:
ACE.dll ACE 2023/07/11-03:51:57 79.4142c44 79.4142c44
act_tracing.dll Copyright (c) 2021 Adobe. All Rights Reserved 1.0.58
AdobeLinguistic.dll Adobe Linguisitc Library dfba77e
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2023/06/13-10:02:10 79.69c1538 79.69c1538
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.1887391 79.1887391
AdobeXMP.dll Adobe XMP Core 2023/06/25-20:01:55 79.1462899 79.1462899
AdobeXMPFiles.dll Adobe XMP Files 2023/06/25-20:01:55 79.1462899 79.1462899
AdobeXMPScript.dll Adobe XMP Script 2023/06/25-20:01:55 79.1462899 79.1462899
AGM.dll AGM 2023/07/11-03:51:57 79.4142c44 79.4142c44
AID.dll AID DLL 1.0.0.58
AIDE.dll AIDE 2023/07/11-13:54:27 79.43e3035 79.43e3035
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2024 28.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2023/07/11-03:51:57 79.4142c44 79.4142c44
AXE8SharedExpat.dll AXE8SharedExpat 2023/06/25-20:01:55 79.8fc6e4e 79.8fc6e4e
AXEDOMCore.dll AXEDOMCore 2023/06/25-20:01:55 79.8fc6e4e 79.8fc6e4e
BIB.dll BIB 2023/07/11-03:51:57 79.4142c44 79.4142c44
BIBUtils.dll BIBUtils 2023/07/11-03:51:57 79.4142c44 79.4142c44
boost_chrono.dll photoshopdva 22.0.0
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2023/07/11-03:51:57 79.4142c44 79.4142c44
CRClient.dll Adobe Crash Reporter Client DLL 13.1.0.202307201714_d2ce82a
DirectML.dll DirectML Redistributable Library 1.10.1+230125-1155.1.dml-1.10.177341d
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvaaudiodsp.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-7.2.0-14-d57c465
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv71.dll International Components for Unicode Build 14.0.04ee3a5
icuin71.dll International Components for Unicode Build 14.0.04ee3a5
icuuc71.dll International Components for Unicode Build 14.0.04ee3a5
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2023/06/25-23:50:00 79.15070c2 79.15070c2
libeay32.dll The OpenSSL Toolkit 1.0.2zf
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.14.20230410.1.429e1e3
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2023/06/27-19:07:31 79.51aea8a 79.51aea8a
onnxruntime.dll Microsoft® Windows® Operating System 1.14.20230410.1.429e1e3
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2024 25.1
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.5.2
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.5.2.130
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2024 25.1
PSViews.dll Adobe Photoshop 2024 25.1
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
ssleay32.dll The OpenSSL Toolkit 1.0.2zf
SVGRE.dll SVGRE 79.e4a3cd5 79.e4a3cd5
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
VulcanControl.dll Vulcan Application Control Library 7.2.0.34
VulcanMessage5.dll Vulcan Message Library 7.2.0.34
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 17.5.2.ef7d45b 17.5.2.ef7d45b
Unified Extensibility Platform uxp-7.2.0-14-d57c465
UPIC 2.6.0


Required plugins:

Accented Edges 25.1 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 25.1 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 25.1 - from the file “Filter Gallery.8bf”
Average 25.1 - from the file “Average.8bf”
Bas Relief 25.1 - from the file “Filter Gallery.8bf”
BMP 25.1 - from the file “Standard MultiPlugin.8bf”
Camera Raw 15.5.1 - from the file “Camera Raw.8bi”
Camera Raw Filter 15.5.1 - from the file “Camera Raw.8bi”
Chalk && Charcoal 25.1 - from the file “Filter Gallery.8bf”
Charcoal 25.1 - from the file “Filter Gallery.8bf”
Chrome 25.1 - from the file “Filter Gallery.8bf”
Cineon 25.1 - from the file “Cineon.8bi”
Clouds 25.1 - from the file “Clouds.8bf”
Color Halftone 25.1 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 25.1 - from the file “Filter Gallery.8bf”
Conté Crayon 25.1 - from the file “Filter Gallery.8bf”
Craquelure 25.1 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 25.1 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 25.1 - from the file “Standard MultiPlugin.8bf”
Crosshatch 25.1 - from the file “Filter Gallery.8bf”
Crystallize 25.1 - from the file “Standard MultiPlugin.8bf”
Cutout 25.1 - from the file “Filter Gallery.8bf”
Dark Strokes 25.1 - from the file “Filter Gallery.8bf”
De-Interlace 25.1 - from the file “Standard MultiPlugin.8bf”
Dicom 25.1 - from the file “Dicom.8bi”
Difference Clouds 25.1 - from the file “Clouds.8bf”
Diffuse Glow 25.1 - from the file “Filter Gallery.8bf”
Displace 25.1 - from the file “Standard MultiPlugin.8bf”
Dry Brush 25.1 - from the file “Filter Gallery.8bf”
Entropy 25.1 - from the file “statistics.8ba”
Export Color Lookup Tables 25.1 - from the file “Export3DLUT.8be”
Extrude 25.1 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 25.1 - from the file “FastCore.8bx”
Fibers 25.1 - from the file “Standard MultiPlugin.8bf”
Film Grain 25.1 - from the file “Filter Gallery.8bf”
Filter Gallery 25.1 - from the file “Filter Gallery.8bf”
Fresco 25.1 - from the file “Filter Gallery.8bf”
Glass 25.1 - from the file “Filter Gallery.8bf”
Glowing Edges 25.1 - from the file “Filter Gallery.8bf”
Grain 25.1 - from the file “Filter Gallery.8bf”
Graphic Pen 25.1 - from the file “Filter Gallery.8bf”
Halftone Pattern 25.1 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 25.1 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 25.1 - from the file “HDRMergeUI.8bf”
HSB/HSL 25.1 - from the file “Standard MultiPlugin.8bf”
IFF Format 25.1 - from the file “Standard MultiPlugin.8bf”
Ink Outlines 25.1 - from the file “Filter Gallery.8bf”
JPEG 2000 25.1 - from the file “JPEG2000.8bi”
Kurtosis 25.1 - from the file “statistics.8ba”
Lens Blur 25.1 - from the file “Lens Blur.8bf”
Lens Correction 25.1 - from the file “Lens Correction.8bf”
Lens Flare 25.1 - from the file “Standard MultiPlugin.8bf”
Liquify 25.1 - from the file “Liquify.8bf”
Matlab Operation 25.1 - from the file “ChannelPort.8bf”
Maximum 25.1 - from the file “statistics.8ba”
Mean 25.1 - from the file “statistics.8ba”
Measurement Core 25.1 - from the file “MeasurementCore.8me”
Median 25.1 - from the file “statistics.8ba”
Mezzotint 25.1 - from the file “Standard MultiPlugin.8bf”
Minimum 25.1 - from the file “statistics.8ba”
MMXCore Routines 25.1 - from the file “MMXCore.8bx”
Mosaic Tiles 25.1 - from the file “Filter Gallery.8bf”
Multiprocessor Support 25.1 - from the file “MultiProcessor Support.8bx”
Neon Glow 25.1 - from the file “Filter Gallery.8bf”
Note Paper 25.1 - from the file “Filter Gallery.8bf”
NTSC Colors 25.1 - from the file “NTSC Colors.8bf”
Ocean Ripple 25.1 - from the file “Filter Gallery.8bf”
OpenEXR 25.1 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 25.1 - from the file “Filter Gallery.8bf”
Palette Knife 25.1 - from the file “Filter Gallery.8bf”
Parametric Filter NO VERSION - from the file “MaterialFilter.8bf”
Patchwork 25.1 - from the file “Filter Gallery.8bf”
Paths to Illustrator 25.1 - from the file “Standard MultiPlugin.8bf”
PCX 25.1 - from the file “PCX.8bi”
Photocopy 25.1 - from the file “Filter Gallery.8bf”
Picture Package Filter 25.1 - from the file “ChannelPort.8bf”
Pinch 25.1 - from the file “Standard MultiPlugin.8bf”
Pixar 25.1 - from the file “Pixar.8bi”
Plaster 25.1 - from the file “Filter Gallery.8bf”
Plastic Wrap 25.1 - from the file “Filter Gallery.8bf”
Pointillize 25.1 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 25.1 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 25.1 - from the file “PBM.8bi”
Poster Edges 25.1 - from the file “Filter Gallery.8bf”
Radial Blur 25.1 - from the file “Standard MultiPlugin.8bf”
Radiance 25.1 - from the file “Radiance.8bi”
Range 25.1 - from the file “statistics.8ba”
Render Color Lookup Grid 25.1 - from the file “Export3DLUT.8be”
Reticulation 25.1 - from the file “Filter Gallery.8bf”
Retouch4me Skin Mask 1.0 - from the file “Retouch4me Skin Mask.8bf”
Ripple 25.1 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 25.1 - from the file “Filter Gallery.8bf”
Save for Web 25.1 - from the file “Save for Web.8be”
ScriptingSupport 25.1 - from the file “ScriptingSupport.8li”
Shear 25.1 - from the file “Standard MultiPlugin.8bf”
Skewness 25.1 - from the file “statistics.8ba”
Smart Blur 25.1 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 25.1 - from the file “Filter Gallery.8bf”
Solarize 25.1 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 25.1 - from the file “Filter Gallery.8bf”
Spherize 25.1 - from the file “Standard MultiPlugin.8bf”
Sponge 25.1 - from the file “Filter Gallery.8bf”
Sprayed Strokes 25.1 - from the file “Filter Gallery.8bf”
Stained Glass 25.1 - from the file “Filter Gallery.8bf”
Stamp 25.1 - from the file “Filter Gallery.8bf”
Standard Deviation 25.1 - from the file “statistics.8ba”
Sumi-e 25.1 - from the file “Filter Gallery.8bf”
Summation 25.1 - from the file “statistics.8ba”
Targa 25.1 - from the file “Standard MultiPlugin.8bf”
Texturizer 25.1 - from the file “Filter Gallery.8bf”
Tiles 25.1 - from the file “Standard MultiPlugin.8bf”
Torn Edges 25.1 - from the file “Filter Gallery.8bf”
Twirl 25.1 - from the file “Standard MultiPlugin.8bf”
Underpainting 25.1 - from the file “Filter Gallery.8bf”
Vanishing Point 25.1 - from the file “VanishingPoint.8bf”
Variance 25.1 - from the file “statistics.8ba”
Water Paper 25.1 - from the file “Filter Gallery.8bf”
Watercolor 25.1 - from the file “Filter Gallery.8bf”
Wave 25.1 - from the file “Standard MultiPlugin.8bf”
WIA Support 25.1 - from the file “WIASupport.8li”
Wind 25.1 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 25.1 - from the file “WBMP.8bi”
ZigZag 25.1 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 6.8.0.77 - from the file "Required Folder"
CDO: 1.143.0
CmdN: 1.18.19
CDP: 1.167.0
Loaded at: 214 ms - launch time impact: 2 ms
ccx-timeline (Prepared) 3.1.10.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 27.3.1.0 - from the file "Required Folder"
Loaded at: 3416 ms - launch time impact: 0 ms
Beta Feedback (Prepared) 1.15.1.0 - from the file "Required Folder"
CCX Sharesheet UXP (Prepared) 24.10.0.0 - from the file "Required Folder"
Retouch4me (Prepared) 1.21.0.0 - from the file "Plugin Marketplace"
Content Credentials (Loaded) 0.39.8.0 - from the file "Required Folder"
Loaded at: 2749 ms - launch time impact: 0 ms
CC Libraries Panel (Prepared) 3.24.22.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_24_22\"
CAPTURE: 2.0.41 STOCK: 4.0.2
Neural Filters (Prepared) 1.15.0.100 - from the file "Required Folder"
Parametric Filter (Loaded) 0.1.8.0 - from the file "Required Folder"
Loaded at: 3418 ms - launch time impact: 0 ms
Photoshop Adjustments Panel (Loaded) 1.29.26.0 - from the file "Required Folder"
Loaded at: 3419 ms - launch time impact: 0 ms
Photoshop UXP Export-As (Prepared) 5.8.30.0 - from the file "Required Folder"
Photoshop Facepile (Loaded) 1.3.0.0 - from the file "Required Folder"
Loaded at: 3421 ms - launch time impact: 0 ms
Photoshop In App Messaging (Loaded) 4.3.2.0 - from the file "Required Folder"
Loaded at: 3422 ms - launch time impact: 0 ms
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 2606 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 2608 ms - launch time impact: 0 ms
Discover Panel (Loaded) 2307.79.0.31 - from the file "Required Folder"
Loaded at: 3424 ms - launch time impact: 0 ms
Scan time: 1 ms - entries: 28

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_24_22\index.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_24_22\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_24_22\extensions\capture\capture.html”
Ultimate Retouch 3.9.1 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\UltimateRetouch3\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Retouch Pro 3.0.1 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.nextus.retouch\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_24_22\manager.html”

Installed TWAIN devices: NONE

AxelMatt
Community Expert
Community Expert
September 6, 2023

@dsanclemente  As far as I see in your log you don't have installed the latest version of Photoshop Beta. It' version: 25.1.0 20230830.m.2308 f86a029 x64. Please try to install the update and check again. This update included several bugfixes.

Make also sure that your system is up-to-date, especially the driver for the graphic device.

  

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
Participant
September 4, 2023

I was reading too much in the community and i finally decided to post this, cause i can't find a solution.

 

Things i've tried:

-Uninstall photoshop and photoshop beta

-Cleaning tool from Adobe

-Reset the preferences

-Delete Plugins

-Delete Font Folder from Library (i forgot the name, but i saw that workaround here)

 

I've already sent logs using log Collector Tool. Attached to this post is the system report and also the crash report. 

Please, some help. Thanks in advance