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Participant
Aug 1, 2023 11:48 AM UTC
Released

P: Photoshop beta 25 critical error

1. Photoshop (beta) 25.0

2. Windows 11 x64

3. After update to 25.0 version a message appears about a critical error when starting the application and it closes

453 replies

Participant
Aug 29, 2023 7:16 PM UTC

25.1 working for me so far. Just installed.

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Mark.Dahm
Community Manager
Community Manager
Aug 29, 2023 3:08 PM UTC

@DigitalCreationsDE ,

 

Sniffer is a process Photoshop boots up at startup that enumerates your GPU(s) and tests to make sure that they can support Photoshop. If Sniffer reports slow GPU response times, or even crashes, then Photoshop will not try to use your GPU resources.

 

If you share your System Info, part of Sniffer's output related to your GPU are recorded there, and that could help us spot a problem.

 

Couple of notes off the top; Photoshop does not support dual GPU scenarios, we have seen issues with nvidia G-sync and, as usual, try trashing prefs; if addressing any of those still doesn't straighten things out, please let us know about your System Info.

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Participant
Aug 29, 2023 2:19 PM UTC

same problem. I reinstalled the previous version.

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Community Expert
Aug 29, 2023 11:21 AM UTC

I've installed today the latest update of Photoshop Beta (25.1) on a Windows 10 (22H2) machine. 

All that I've tested, Edit in Photoshop from LR 12.5, Generative Fill is working fine.

The Generative Fill isn't slower than the previous versions. I even have the impression that it's a bit faster.

 

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My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 26H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI
Participant
Aug 29, 2023 8:41 AM UTC

I am using Windows 10 and runing PS Beta 2.4X without problem. But got critical error when I am using  PS Beta 2.50 and 2.51. Does anyone can help me on this?

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Participating Frequently
Aug 29, 2023 6:29 AM UTC

Still the same on v25.1  (prompt a critical error when starting the application and it closes)

Preference is deleted and try to press CTRL+SHIFT+ALT to open the app, but no luck.

 

WIN10 22H2, NVIDIA 3080

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Participating Frequently
Aug 29, 2023 5:33 AM UTC

Still the same problem after updated to 25.1

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DigitalCreationsDE
Known Participant
Aug 28, 2023 9:38 PM UTC

I have the same problems with v25.1 as with v25... I'm still sure it is related to the GPUs (Sniffer.exe) Photoshop doesn't get the GPUs assigned anymore and that probably causes this problem.

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Participant
Aug 28, 2023 3:35 PM UTC

I updated Photoshop Beta to version 25.1 and the generative fill is much slower than in version 24.7. 

 

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Participant
Aug 28, 2023 2:58 PM UTC

Me too 

I update to Version 25.1 

have same  problem

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