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Participant
August 1, 2023

P: Photoshop beta 25 critical error

  • August 1, 2023
  • 287 replies
  • 72353 views

1. Photoshop (beta) 25.0

2. Windows 11 x64

3. After update to 25.0 version a message appears about a critical error when starting the application and it closes

287 replies

tanmyhin
Participant
August 19, 2023

after open screen. program show ,error "an unrecoverable problem has occurred."

Participating Frequently
August 19, 2023

i have the same problem . tried everything. reinstall photoshop and creative cloud. even tried older version which run properly, but problem is that can't use generative fill. because it's older version

Participating Frequently
August 19, 2023
Thank you for the hint. - But sadly it did not work —
Participant
August 19, 2023

I'm having the same problem but in Windows 10

Participant
August 18, 2023

Unable to open new update 25.0 of photoshop beta.

I had to roll back to ver. 24.7, which works. However, Something happens.

I cannot use Gernerative Fill anymore and the program keeps asking me to update PS to use that feasture.

I even had tech support team from Adobe conneted to my computer remotely, and he couldn't fix it either.

All the update for window, gpu...are up-to-date. Why this is happening? 

Adobe should release new update after testing it on multiple computers. 

yutingw84065504
Participant
August 22, 2023

I got same trouble too. I try many times and many ways, it still not working. However, 24.7  cannot use the function of gernerative fill. SO DAMN!!!

Angel30785619udp6
Participant
August 18, 2023

photoshop beta just updated yesterday and ever since then i havent been able to work on my galleries, its not opening any pictures from lightroom and closes down after trying 

Participant
August 19, 2023

I have the same problem. Lightroom Classic Update seemed to fix similar situation but today PS Beta doesn't open as a Lightroom Plug-in. The initial Screens appears but then vanishes.

CShubert
Community Manager
Community Manager
August 18, 2023

Hi everyone, for those of you on Mac with this issue, please make sure in Privacy that Ps beta has the Documents folder selected, here you can see it is NOT and you should tick the box so it has the blue checkmark!

 

 

Participant
August 18, 2023

"AN UNRECOVERABLE PROBLEM HAS OCCURRED. PHOTOSHOP WILL NOW EXIT."

anyone suffering the same issue as mine? 

msi i9 laptop w/RTX4060 WIN11

Participating Frequently
August 18, 2023

no one found a solution?

Participating Frequently
August 18, 2023

Habe heute (18.8.'23) ein Update für PS Beta geladen. Ein Start der Appp ist jedoch nicht möglich:

Es erscheint die Meldung "Ein nicht behebbares Problem ist aufgetreten. PS wird nun beendet.

Auch Neustart meines MAC (Monterey) hat nicht geholfen. - Was tun?!

= 'Thomas Wittmann =

Participant
August 18, 2023

When do you think it will be able to be? Thanks.

Swammy Léo Sussuarana
Participant
August 18, 2023

Estou recebendo o seguinte erro ao abrir o Photoshop Beta: "Um problema irrecuperável ocorreu. O Photoshop será encerrado."

 

Alguém sabe como resolver?

Participant
August 18, 2023

Me too