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Known Participant
July 14, 2023

P: Photoshop Beta Generative Fill produces different colors at the edges of the selection.

  • July 14, 2023
  • 177 replies
  • 47896 views

When trying to add additional areas to the edges of an image using Generative Fill, it creates mismatched colors at the junction of the new and existing parts. It deviates slightly from the original areas, resulting in a grid-like pattern in those areas where new parts were created using the Generative Fill option, even if I fill them with 1024x1024 pixel sections.

 

I have already uninstalled the app and reinstalled it, but the issue persists. I am using an iMac Pro running Ventura 13.3.1 system.

Photoshop Beta 24.7.0

 

177 replies

CShubert
Community Manager
Community Manager
July 12, 2024

@Topp Photography sorry you are having these issues. The team is aware of this and have multiple projects working on solutions for this.

 

If you would like to setup a time to chat with me, I would be happy to see if your issues have another solution that we can act on.  Feel free to reach out to shubert@adobe.com

 

Thanks,

Cory - Photoshop Product Manager

Kevin Stohlmeyer
Community Expert
Community Expert
July 12, 2024

Sorry you are having issues. This is a user-to-user public forum where Adobe can and does sometimes pop in to assist. My experience has been the customer care chat/phone support is more "customer service" than "technical support". The forums are a good place to find a solution.

Topp Photography
Participating Frequently
July 12, 2024

I had already uninstalled the Beta when I made that post. I was venting in addtion to posting a reply, because I have been in a conversation with Adobe for "help" for an hour.

The most I was asked is "Are you using 2 monitors" and "Can you provide the forums where there are other complaints on this that are for regular photostop" - I took more time from my work to google and find two other posts about this issue in regular Photoshop that I had read previously when I was trying to resolve this myself for 2 weeks.

I made my own post, but I don't have much hope for any change in a timely fashion.

This has negatively impacted my workflow for weeks, but especially the last 2 days. I have sent numerous reports through the programs on each PC, but apparantly I have to take my complaints public to be seen.

Kevin Stohlmeyer
Community Expert
Community Expert
July 12, 2024

@Topp Photography Sorry if I came off offensive. A lot of users complain about the quality of beta software not realizing that this is a testing environment to try new features and updates, not part of the public released subscription. You don't have to use the beta if it's not working for you. That being said please take a re-read of your post also and the tone given for a voluntary beta participation program.

 

I would ask you to post your issue with the public version in the Photoshop thread as that has not been widely reported and could be something we can assit you with resolving.

Topp Photography
Participating Frequently
July 12, 2024

It's broken the feature in both beta and regular photoshop. None of the remove features are working properly since update - I only mentioned Beta, because this is a thread for the beta...

Thank you for your passive aggressive attack however.

I've hated the subscription model for Adobe, and I long for the days when I could purchase a stable product like the CS6 suite.

Your unwarranted attitude for my criticism confirms that I am paying for no real service when I have exhausted all routes for "help" to get either version of Photoshop to function correctly all the sudden on any of my systems.

Hope you have the day you deserve!

Kevin Stohlmeyer
Community Expert
Community Expert
July 12, 2024

@Topp Photography you do realize this is a beta that you voluntarily participate in correct? Read the agreement for beta testing.

You are paying for subscriptions for the public release - the beta availability is an add-on.

Topp Photography
Participating Frequently
July 12, 2024

This is still an issue on Beta 25.12.

I don't know what I'm paying for when every update cripples key features more and more...

courageous_youth15A7
Known Participant
May 14, 2024

Just did, including resetting preferences, etc - no change.

 

This is really frustrating, @CShubert - is there at least any update on this? It happens on different color spaces, bit-depth, etc. - at least on my MB Pro running macOS 14.4.1

NehsaAuthor
Known Participant
May 13, 2024

@Kenneth303399867rim 

I did it and not just one time... but nothing changed.

Kesai_
Participant
May 9, 2024

I want to cry it still doesn't work for me for several months now........................... 

Participating Frequently
May 13, 2024

Try a complete uninstall and reinstall. I was the person that posted this originally and it has been working since I did that.


Ken 
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