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reimundl1594886
Participating Frequently
August 9, 2023

P: Photoshop Beta Startup Error (0xc0000142)

  • August 9, 2023
  • 258 replies
  • 64077 views

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The program starts with an error message and then shuts down.

258 replies

AxelMatt
Community Expert
Community Expert
May 23, 2024

It seems that there's a issue on your machine. For me (and many other users) the 25.10 Beta is working (I've had the problem with 25.9). I've check it on an 6 - 8 year old PC.

Do you have tried to reset the Photoshop preferences?

Which operating system do you use?

Which hardware do you use?

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
Known Participant
May 23, 2024

@CShubertOK, I installed 25.10 beta from my Creative Cloud app as you suggested and I STILL get the same error, so the problem is NOT SOLVED with 25.10 beta.  It seems other people are also not seeing a solution with 25.10, so this needs further work from Adobe.

Participant
May 23, 2024

Ainda não funcionou pra mim. Desinstalei e instalei a última versão, o erro continua o mesmo.
Tem alguma coisa que eu possa testar? Já abri como administrador.

Windows 10
Intel i-5  3.2GHz

Participant
May 22, 2024

instale la actualizacion 25.10 y funciona muy bien muchisimas gracias adobe

Known Participant
May 22, 2024

@CShubert As I mentioned earlier in this thread, PS Beta still won't launch. I updated from CCD. And now it seems that the contagion has been ported over to the release version PS 25.9. I started a thread on that in the bug section of the released PS forum. I can also start a new thread in the Beta community about PS Beta 25.10 still not launching, if you still wish. Please let me know.

Participating Frequently
May 22, 2024

@CShubert , entiendo las ganas de cerrar este hilo, pero creo que el problema dista mucho de estar resuelto. Máxime cuando ahora, a muchos no nos funciona tampoco la nueva actualización de Photoshop v.25.9 por la que pagamos (y no podemos usar).

Por más que instalo, desinstalo, actualizo y reintento... siguen sin correr las nuevas versiones de Beta (ni la 25.9, ni la 25.10) y ahora, tampoco la 25.9 del programa de pago.

Me siento impotente y nada apoyado por el respaldo de Adobe.

CShubert
Community Manager
Community Manager
May 22, 2024

Thank you all for letting us know that the recent update fixed this for you. IF you still have the error 142 AND have the latest Ps beta installed, 25.10, please start a new thread so the team can investigate what might be happening for your system.

 

Thanks,

Cory - Photoshop Product Manager

CShubert
Community Manager
Community Manager
May 22, 2024

@datro try quiting CCD and then restarting. The latest Ps beta is Adobe Photoshop Version: 25.10.0 20240519.m.2625 a247d6d arm64 and if you are not seeing this it could be you are blocked by an IT Admin? If not, you can force CCD to go out and pull down the latest as described above.

 

Let us know if you are able to get CCD to show you the 25.10 beta.

 

Thanks,

Cory - Photoshop Product Manager

Known Participant
May 22, 2024

Just did the latest update today (May 22) to 25.9 as prompted by the Adobe Creative Cloud app on my machine...NO GO.  Fails with the 0xc0000142 error.  I don't see 25.10 as available in my Creative Cloud app???  Dead in the water here....

Participating Frequently
May 22, 2024

Did a new install and it now works.
Thanks @Noel.Carboni for all your work! Truly appreciated that!