P: Photoshop Crashes when interacting with Smart objects pasted from Illustrator Beta

@ak Photography Please start a new thread with your sysinfo and steps to reproduce your issue and we will be happy to have the team look into this.

Sorry its not fixed. Still Crashing. Both the 24.7 and the Beta. My Subscription is now going waste with this not working at all

@Daoneill We are investigating this issue at our end. Can you please let us know the current status, are you still facing crash issue or you have updated to the latest beta?

If you are still getting the crash, please help us with the detailed steps or a video.

Thank you,

Vishal

Hi Photoshop (Beta) is constrantly crashing not opening up after the latest update. I am using mac os on M1 max currently. Same issue with Photoshop.

@lucellent have you updated to the most recent Ps beta: Adobe Photoshop Version: 24.7.0 20230628.m.2223 0770f83 x64?

One thing we see:

Memory used by Photoshop: 85 % - it is suggested that this be set to 70%

Vendor name: NVIDIA
Driver date: 2023-04-08 000000.000000-000
Driver age: 3 months
Driver version: 31.0.15.3161 - you should update or try other drivers for your GPU, here is what one customer found out:

"Download the Studio Driver from NVidia (I am using v531.61 which is not the latest but I know it is stable on my RTX3090)

When installing select Advanced Options - Clean Install. That will overwrite remnants of any old drivers.

Do not install GeForce Experience, that is for games. For Photoshop you don't need it."

Anybody else experiencing this? Installed at the beginning of the week and has crashed at least 10 times with no evident pattern as to what's causing it! Work lost every time as it does not revert to very recent state.
Is it worth persisting or has anyone found good features?

I'm aware this is a Beta release and those things are expected but this issue keeps getting more and more common. I'm on the latest version.

What happens is - I can visibly see the GPU getting disabled in Photoshop Beta (zooming for example becomes choppy) and after a few seconds the program just freezes and crashes.

The best part is that there doesn't seem to be any auto save feature or auto backup in app, I've never once had my work restored (like in the normal version of Photoshop).

So as much as this is my fault for using the beta for actual work, it's still very annoying losing hours of work due to this. I'm not sure how to prove or help the dev team look into it because there isn't a pattern to it, it happens randomly, even if I just have an image open without doing anything.

And yes, all my GPU drivers are also up to date.

Unfotunately his does not fix anything. I've been crashing with the beta since the release. I have the latest and lasso tool with GenFill randomly crashes the whole system. Seems like it's going into some type of loop and just can't recover. Everything slows down to beyond a snail crawling in molasses pace or just completely freezes up. I've had two BSOD which I never exerienced before the Beta. I'm not pissy about it because it's in beta but when it's publically released this better not be an issue because it's a total workflow killer. The only saving grace is that (sometimes) there will be a recovered file. The BETAs of PS and Bridge are very buggy still on Windows 11.

Will have the team look into these issues.