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Daoneill
Daoneill
Participant
June 12, 2023

P: Photoshop Crashes when interacting with Smart objects pasted from Illustrator Beta

  • June 12, 2023
  • 21 replies
  • 2863 views

I have had a number of crashes in Photoshop Beta where I have copied an object from a Illustrator Beta EPS file, and pasted into a photoshop beta document as a smart object. Following the creation of the Smart Object layer, when moving or resizing the smart object photoshop crashes with no messages and exits.

  1. Version of the app: 24.7 m2215
  2. Platform and OS version: Windows 10.0.19043 Build 19043
  3. Basic steps to reproduce the problem: See above
  4. Expected result and actual result: See Above
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    Digital23680175tey2
    Participant
    June 12, 2023

    Photoshop (Beta) has crashed after I dragged bunch of layers to another PSD, which was opened in another tab.

      CShubert
      Community Manager
      CShubertCommunity Manager
      Community Manager
      June 12, 2023

      Hi @Digital23680175tey2 what versions of Ps are you using?  Follow the steps below for BOTH Ps and Ps beta.

       

      It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

       

      I'm not seeing any submitted crash reports from you in our system. If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html That will help us diagnose the crash. 

       

       

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