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Scott-name-already-in-use
Known Participant
November 10, 2025

P: Photoshop won't stop looking at external drives

  • November 10, 2025
  • 4 replies
  • 174 views

I keep two external hard drives connected to my computer at all times. I've never used them as scratch disks and have never set them as such in Photoshop's settings.

 

Ever since updating to Photoshop Beta 27.1.0, when I keep Photoshop open while doing other things, then come back to it after 10 minutes or so, Photoshop freezes for about 10 seconds and I can hear my external drives spinning up. It seems that Photoshop is checking them for something before it lets me do anything and it's very annoying.

4 replies

CShubert
Community Manager
Community Manager
November 18, 2025

Hi @Scott-name-already-in-use you can send me the file(s): shubert@adobe.com and I will forward to the team.

 

Thanks,

Cory - Photoshop Product Manager

Scott-name-already-in-use
Known Participant
November 17, 2025

@CShubert I posted what you asked here but did not receive acknowledgement. 

 

How can I email this to the correct technical team?

Adobe Employee
November 10, 2025

Until we have a proper fix for this, you can drop the attached file into your Photoshop 2026 (Beta) settings folder and re-launch ths app. It'll disable what's spinning up your drives

Scott-name-already-in-use
Known Participant
November 10, 2025

@Adam2642937546yg thank you!

CShubert
Community Manager
Community Manager
November 10, 2025

Hey @Scott-name-already-in-use could you share your setup and sysinfo that we can share with the team?

 

Are you on the latest version? Adobe Photoshop Version: 27.2.0 20251109.m.3288 7a0357a arm64 (beta, PublicBeta)

 

Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.  

 

Thanks,

Cory - Photoshop Product Manager

Scott-name-already-in-use
Known Participant
November 10, 2025

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