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Scott-name-already-in-use
Known Participant
Nov 10, 2025 1:10 PM UTC
Open for Voting

P: Photoshop won't stop looking at external drives

I keep two external hard drives connected to my computer at all times. I've never used them as scratch disks and have never set them as such in Photoshop's settings.

 

Ever since updating to Photoshop Beta 27.1.0, when I keep Photoshop open while doing other things, then come back to it after 10 minutes or so, Photoshop freezes for about 10 seconds and I can hear my external drives spinning up. It seems that Photoshop is checking them for something before it lets me do anything and it's very annoying.

6 replies

CShubert
Community Manager
Community Manager
Nov 18, 2025 5:35 AM UTC

Hi @Scott-name-already-in-use you can send me the file(s): shubert@adobe.com and I will forward to the team.

 

Thanks,

Cory - Photoshop Product Manager

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Scott-name-already-in-use
Known Participant
Nov 17, 2025 12:33 PM UTC

@CShubert I posted what you asked here but did not receive acknowledgement. 

 

How can I email this to the correct technical team?

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Adobe Employee
Nov 10, 2025 9:10 PM UTC

Until we have a proper fix for this, you can drop the attached file into your Photoshop 2026 (Beta) settings folder and re-launch ths app. It'll disable what's spinning up your drives

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Scott-name-already-in-use
Known Participant
Nov 10, 2025 10:07 PM UTC

@Adam2642937546yg thank you!

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CShubert
Community Manager
Community Manager
Nov 10, 2025 7:53 PM UTC

Hey @Scott-name-already-in-use could you share your setup and sysinfo that we can share with the team?

 

Are you on the latest version? Adobe Photoshop Version: 27.2.0 20251109.m.3288 7a0357a arm64 (beta, PublicBeta)

 

Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.  

 

Thanks,

Cory - Photoshop Product Manager

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Scott-name-already-in-use
Known Participant
Nov 10, 2025 10:07 PM UTC

.

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