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JMillsCG
Participating Frequently
May 24, 2023

P: PS Beta 24.6 not available in CC; stuck at 24.5

  • May 24, 2023
  • 55 replies
  • 17075 views

I see plenty of mentions of no/disabled Generative Fill option, but few that are result of being stuck on version 24.5 ...

Im on Mac OS Ventura, connected to Adobe via MS Teams and it seems im stuck at 24.5.

I've uninstalled Beta, restarted, and reinstalled Beta twice, both resulted in 24.5 installs. I tried the "Check for updates" option a couple times, but 24.6 didnt come up. I uninstalled again, updated stable PS, restarted, and did a few more "Check for updates" rounds, but 24.6 is still not an option.

- Is the feature simply not rolled out universally yet?

- Or maybe this something our IT crew needs to allow first?

- Is there a direct link to install this particular version?

Cheers.

    55 replies

    Show previous replies
    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity Expert
    Community Expert
    May 30, 2023

    Hi @Norman30075004fxlm contact your plan adminstrator - they have to allow Beta application access via their Admin console.

     

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity Expert
    Community Expert
    May 30, 2023

    Hi @Enlightened_Mirage5C99 the beta application is not an update. You can find the beta apps using the Apps tab in the Creative Cloud desktop app and the left panel under "Beta Apps" - check my screenshot from a previous reply.

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity Expert
    Community Expert
    May 30, 2023

    Hi @30171073clxd did you contact your plan Administrator to allow Beta Apps?

    You can find the details here under "Enable Install of Beta Apps"

    https://helpx.adobe.com/enterprise/using/customize-creative-cloud-app.html

    3
    30171073clxd
    Participant
    May 30, 2023

    I am on Ventura as well under an enterprise account. I've tried all of the suggestions above but no luck. Still no options to update to 24.6. Has anything been figured out yet?

    D
    David301219074kbg
    Participant
    May 28, 2023

    I am unable to upgrade to 24.6. When checking versions, it says I'm up to date at 24.5. I have tried installing/uninstalling, restarting, logging out/in of Creative Cloud. No other versions of PS installed. I am on  Macbook Air, M2, Ventura 13.1. 

     

    I am using an Enterprise version (university) and it appears others are reporting availability issues with updating to 24.6 under such license/agreement. 

      N
      Norman30075004fxlm
      Participating Frequently
      May 28, 2023

      I should mention that I'm on an M1 Macbook Pro and just updated to MacOS Ventura, hoping that would help, but it didn't.  My Intel iMac Pro is also on Ventura, and also sees no sign of 24.6.

       

       

      Enlightened_Mirage5C99
      Enlightened_Mirage5C99
      Participant
      May 27, 2023

      Seeing the same thing.  Just a personal account here - I'm updated in CC Desktop "Up to date" but only have 24.5.  I'm really needing this generative fill feature.  

        N
        Norman30075004fxlm
        Participating Frequently
        May 27, 2023

        I have the same issue.  University enterprise account, and the latest beta is still 24.5.

        J
        JMillsCGAuthor
        Participating Frequently
        May 26, 2023

        @CShubert  @Kevin Stohlmeyer still no 24.6 available today.

        Uninstalled 24.5 Beta, restarted computer, hit the "Check for updates" option in CCD, went to the Beta tab and version 24.5 remains the latestavailable to me (see screenshot below).

        I havent heard back from our IT team to confirm whether they are blocking it or not. Regarding VPN, i do have one installed but it's not required for us to use and i pretty rarely put it to use.

        Cheers.

          CShubert
          Community Manager
          CShubertCommunity Manager
          Community Manager
          May 26, 2023

          @Jon30089315tivm it is hard for us to know how your university manages their networks/connections. You could reach out to your IT dept to ask if anyone else has mentioned this issue, or if they are aware of anything that might be blocking this.

           

          Do you any way to contact anyone else in your school if they are seeing this issue?

           

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