Participating Frequently

P: PS Beta 24.6 not available in CC; stuck at 24.5

Forum|Forum|2 years ago
May 24, 2023
55 replies
17075 views

I see plenty of mentions of no/disabled Generative Fill option, but few that are result of being stuck on version 24.5 ...

Im on Mac OS Ventura, connected to Adobe via MS Teams and it seems im stuck at 24.5.

I've uninstalled Beta, restarted, and reinstalled Beta twice, both resulted in 24.5 installs. I tried the "Check for updates" option a couple times, but 24.6 didnt come up. I uninstalled again, updated stable PS, restarted, and did a few more "Check for updates" rounds, but 24.6 is still not an option.

- Is the feature simply not rolled out universally yet?

- Or maybe this something our IT crew needs to allow first?

- Is there a direct link to install this particular version?

Cheers.

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D

defaultq93mmphbeqq2

Participating Frequently

Im still only being offered version 24.5 to update to in CC even after hitting check for updates etc, UK educational license if it makes a difference. I can install it, delete it try again push updates nothing seems to make it want to offer 24.6 - any ideas?

CShubert

Community Manager

@defaultq93mmphbeqq2 have you contacted your admin to make sure they are allowing the beta update?

D

defaultq93mmphbeqq2

Participating Frequently

Thank you for your reply @CShubert I have indeed, and other people in our educational institution have gotten the update, it seems to happen on PC and Mac, ive tried different locations

J

JMillsCGAuthor

Participating Frequently

Thanks, Cory

I have access to Creative Cloud through the agency i work for, so assume we're on Enterprise.

And, sorry, "connected via MS Teams" may be incorrect/misleading-- as far as i can tell, our IT crew has set up our Adobe logins to run through Microsoft Validator service. So, for instance, when i go to login to Behance, before im able to enter my login credentials Im instead redirected to a Microsoft Sharepoint login form. That form has it's own crredentials and requires a 2FA before im redirected back to Behance as a logged in user.

I just figured it was worth mentioning.

CShubert

Community Manager

Hi @JMillsCG curious what you mean by ".. connected to Adobe via MS Teams"? Not sure we understand how or what this is.

We have seen another customer that is stuck on 24.5 as well so we would like to get more info on this.

Do you have a personal adobe subscription or enterprise or edu...?

F

Fat30040789znuw

Participant

I want to try PS V24.6, but failed.

I tried click Check for updates, but no V24.6 appears.

Also I clicked Beta apps tab, there is no V24.6 either, and while I clicked 'Try the Photoshop(beta) app', nothing happened.

Please help me for the issue.

CShubert

Community Manager

At this time, the Ps beta is not available in all geo locations.

https://helpx.adobe.com/photoshop/using/generative-fill.html

T

tarynb268829

Participant

I'm stuck on 24.5 version of photoshop. i have been refreshing the updates in creative cloud and it keeps telling me photoshop is up to date. all my collegues have sucessfully installed the 24.6 version, but it's just not giving me the new version.

i have tried to unistall the 24.5 version and still no luck.