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Known Participant
Apr 12, 2024 11:28 PM UTC
Released

P: Ps beta 25.8, m2581 crashes

Today's update--PS 25.8, m2581 fails to open on my Windows 10 desktop .

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50 replies

Noel.Carboni
Adobe Employee
Adobe Employee
Apr 16, 2024 10:03 PM UTC

We think we may have an idea of what's going wrong.

Have you installed an optional copy of ScriptingListener.8li in the following folder at some time in the past?

C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\Plug-ins\Extensions

A recent change we made to Photoshop is incompatible with this file.

If you are still experiencing the condition where Photoshop crashes at startup, please try moving ScriptingListener.8li to another folder somewhere else for safe keeping (or delete it); move it completely OUT from under the Photoshop Required folder.

We would be interested to hear back about whether this resolves the issue for you.

Thanks.

-Noel

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Known Participant
Apr 15, 2024 10:16 PM UTC

I disabled DxO Nik Collection and I was able to load the latest PS Beta. I went to DxO to see if I had the latest version of Nik Collection and I did. The previous version of PS Beta 25.8 played nicely with Nik. So it seems something changed with version m2581.

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CShubert
Community Manager
Community Manager
Apr 15, 2024 3:55 PM UTC

Hi everyone, thanks for sharing and will see if the team can find out what might have changed on our end to cause this.

 

Also, here is a doc since this issue has shown itself from time to time:

https://helpx.adobe.com/photoshop/kb/crash-with-nik-plug-in.html

 

Thanks,

Cory - Photoshop Product Manager

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Inspiring
Apr 15, 2024 12:47 AM UTC

I also have nik collection

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Known Participant
Apr 14, 2024 9:45 PM UTC

It seems the latest update is having problems with DxO Nik Collection. I have that installed.

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Known Participant
Apr 14, 2024 9:40 PM UTC

The latest version (PS 25.8, m2581) is not opening for me, either.  I tried numerous times, isntalling and re-installing.  Had to resort to current non-Beta version.  Also, can re-install prior Beta version, and it works fine.  I am using Windows 11 and I do have the current DxO Nik Collection.  How to do I diable plug-ins if I cannot open the program?

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Inspiring
Apr 14, 2024 10:28 AM UTC

In my case the problem is Dxo Nik Collection. Disabling this plugin allows Photoshop Beta to load. This wasn't a problem with the previous beta version.

 

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Trevor.Dennis
Community Expert
Community Expert
Apr 14, 2024 3:47 AM UTC

Can you think of anything that might be common to all of your systems?

Do you have any plugins not on my list? I am using the beta version as my defualt since they fixed the color picker problem, and added Hover Layer Bounds.  No crashes so far.

 

This is my Windows version

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Participant
Apr 13, 2024 3:54 PM UTC

me too

 

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Inspiring
Apr 13, 2024 2:57 PM UTC

Same here - Win 11. Opens if I disable plugins.

 

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