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Known Participant
November 21, 2024

P: PS Beta 26.2 & release 26.1 Crash when editing with the remove tool

  • November 21, 2024
  • 10 replies
  • 1957 views

Beta 26.2.0 crashing when editing hair with the remove tool
Mac Sonoma 14.5
Files were unsaved jpg located on local drive not cloud
System automatically generated crash reports

Happened multiple times but seemed to stop happening once I started saving frequently, I don't know if that is because I changed the file type.

This topic has been closed for replies.

10 replies

Sameer K
Community Manager
Community Manager
December 19, 2024

The release of Photoshop version 26.2 (public release) & current Photoshop (beta) incorporates the resolution for this particular problem.

To update Photoshop to 26.2, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

 

Let us know if the issue appears again in a new thread. 

 

Thanks,

Sameer K

Participant
December 3, 2024

I am having the same issue and I'm using the newest macbook pro and my mac os is updated as well as photoshop

tracypageAuthor
Known Participant
November 30, 2024
Please download the attached file to view this post
Participant
November 28, 2024

Every time I use the remove tool it closes. I am a MacBook Pro user, M1 processor, 32 GB RAM. It is really annoying. I have uninstalled and reinstalled the program 50 times. Every time the remove tool still ends the program.

Participant
November 27, 2024

O photoshop simplesmente fecha ao usar a Ferramenta Remover. O problema começou mais ou menos há duas semanas. Uso a versão mais atualizada do Photoshop. As vezes ela funciona, as vezes ela não funciona e quando não funciona, é o suficiente para fechar o Photoshop. Só hoje me ocorreu umas 12 vezes, fecha, reabro, uso a ferramenta, dá certo algumas vezes, dá erro, fecha, e o ciclo continua. O que poderia ser? MacOs Macbook Air 1. Deixo em anexo o relatório do Shut Down. 

CShubert
Community Manager
Community Manager
November 26, 2024

Thank you for your crash reports. The team is working on a fix for this.

 

Thanks,

Cory - Photoshop Product Manager

tracypageAuthor
Known Participant
November 22, 2024

Adobe Photoshop Version: 26.2.0 20241117.m.2855 48b4ee4 x64 Number of Launches: 74 Operating System: Mac OS 14.5.0 System architecture: Intel CPU Family:6, Model:5, Stepping:4 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, AVX-512, HyperThreading Physical processor count: 10 Logical processor count: 20 Processor speed: 3000 MHz Built-in memory: 65536 MB Free memory: 12095 MB Memory available to Photoshop: 58747 MB Memory used by Photoshop: 70 % Crash Handler: Adobe DCX Version: 7.24.8 SAM SDK Version: 9.1.0.1-fio ACP.local Status: - SDK Version: 4.0.0.5 - Core Sync Status: Reachable and compatible - Core Sync Running: 7.2.0.58 - Min Core Sync Required: 4.3.66.28 Live Edit Client SDK Version: 4.0.6 Adobe Firefly: Please use any generative AI feature to view the latest version. OpenColorIO version: 2.3.2 C2PA library version: adobe_c2pa/0.12.2 c2pa-rs/0.32.5 NGL Version: 1.39.0.9 Sophia Info: - Ps_Feature_Flag, Feature Flag URL (AEM) campaignID:91851 variationID:285010
Chalkboard: Disabled. Chalkboard Doc Create: Disabled. Precise Color Management for HDR Display: Disabled. Alias Layers: Disabled. Highbeam: Enabled. Touch Bar Property Feedback: Enabled. Image tile size: 1024K Image cache levels: 4 Font Preview: Medium HarfBuzz Version: 7.3.0 TextEngine: Unified Text Engine ======= GPU
Native API stable: True OpenCL API stable: True GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
isGPUAllowed: 1
GPUName: AMD Radeon Pro Vega 56
GPUVendor: AMD
AMD Radeon Pro Vega 56 UNKNOWN, AMD
IsNativeGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 8,573 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Display: 1 Display Bounds: (0, 0) -> (5120, 2880) Display scale: 2 High DPI Monitor Main Display Display Type: WCG ------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
/Applications/Adobe Photoshop (Beta)/Adobe Photoshop (Beta).app/Contents/MacOS/sniffer -baseTimeMS=4244438577 -comment=Photoshop Version: Adobe Photoshop 26.2.0 20241117.m.2855 48b4ee4 x64

[1 ms]
Start GetSnifferResult

[227 ms]
Start sniffer 2024-11-20 19:10:02
# Photoshop Version: Adobe Photoshop 26.2.0 20241117.m.2855 48b4ee4 x64
sniffer -baseTimeMS=4244438577 -comment=Photoshop Version: Adobe Photoshop 26.2.0 20241117.m.2855 48b4ee4 x64

{43 ms}
Start platform native
# displays: 1
Display 0
Display: 69927092
Main: TRUE
Built in: TRUE
Stereo: FALSE
Bounds: (0, 0) -> (5,120, 2,880)
Dimensions: (5,120 2,880)
Display scale: 2
Physical size: (599.3 340.242)
Pixel size: (0.117051 0.11814)
Dynamic range: (0 2)
Attached Device: (DeviceID name=AMD Radeon Pro Vega 56 index=0)

# devices: 1
Device 0
Name: AMD Radeon Pro Vega 56
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: EMBEDDED
# attached displays: 1
69927092
GPU accessible RAM: 8,573 MB
VRAM: 8,573 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.0 (1.0)
Device version: 1.0 (1.0)
Vendor name: AMD
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
End platform native
{188 ms}

{188 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: AMD Radeon Pro Vega 56 Compute Engine
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 8,573 MB
VRAM: 8,573 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.2 (OpenCL 1.2 (Apr 13 2024 11:09:06))
Device version: 1.2 (OpenCL 1.2 )
Vendor name: AMD
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 213 GB / s
Compute score: 2,760.96
Device name string: AMD Radeon Pro Vega 56 Compute Engine
Device vendor string: AMD
Platform name string: Apple
Platform vendor string: Apple
End platform OpenCL
{224 ms}

Exit code kExitNormal
End sniffer 2024-11-20 19:10:02
[kStatusNormal, kExitNormal]

[227 ms]
Finish RunAllAPIs

[230 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription Serial number: 90970531720414207567 GUIDBucket: Composite Core GPU (comp_core_gpu): on Composite Core Threads (MultithreadedCompositing): on Composite Core UI (CompositingDocumentTabUI): off Composite Core Feature Prefs (CompCoreFeaturePrefs): off Application folder: /Applications/Adobe Photoshop (Beta)/ Photoshop scratch has async I/O enabled Scratch volume(s): Startup, 1.82T, 582.5G free Required Plugins folder: /Applications/Adobe Photoshop (Beta)/Adobe Photoshop (Beta).app/Contents/PlugIns/Required/ Primary Plugins folder: /Applications/Adobe Photoshop (Beta)/Plug-ins/ Installed components: dvametadata.framework dvametadata 25.1.0.1 AdobeXMPScript.framework AdobeXMPScript 79.b7c64ccf9 79.b7c64ccf9 libdynamic-napi.framework Torq Native local ICUUnicode.framework ICUUnicode 14.2.2.6bc0507 ICUConverter.framework ICUConverter 14.2.2.6bc0507 AdobeCrashReporter.framework AdobeCrashReporter 16.6.0.202408200234_79b4529 boost_system.framework boost_system 1 AdobeACE.framework AdobeACE 6.0.1 79.94f5d81c14. dvanet.framework dvanet 25.1.0.1 AdobeOwl.framework AdobeOwl mediacoreif.framework mediacoreif 25.1.0.1 dvascripting.framework dvascripting 25.1.0.1 dvatemporalxmp.framework dvatemporalxmp 25.1.0.1 dvaappsupport.framework dvaappsupport 25.1.0.1 AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 6.1.0 79.c6ae425. AIDE.framework AIDE 6.3.1 79.fc430298 dynamiclink.framework dynamiclink 25.1.0.1 dvaaccelerate.framework dvaaccelerate 25.1.0.1 dvametadataui.framework dvametadataui 25.1.0.1 AdobeARE.framework AdobeARE AdobePDFPort.framework AdobePDFPort dvaevefactory.framework dvaevefactory 25.1.0.1 dvastorage.framework dvastorage 25.1.0.1 ICUInternationalization.framework ICUInternationalization 14.2.1.6317df5 boost_filesystem.framework boost_filesystem 1 dvaworkspace.framework dvaworkspace 25.1.0.1 AdobeBIB.framework AdobeBIB 4.0.0 79.94f5d81c14. AdobeXMPFiles.framework AdobeXMPFiles 79.b7c64ccf9 79.b7c64ccf9 AdobeLinguistic.framework 16.0.0.1d87f11 dvaplayer.framework dvaplayer 25.1.0.1 filterport.framework filterport 29.0.0.2 PlugPlugOwl.framework PlugPlugOwl 12.0.0.14 dvaaudiotoolkit.framework dvaaudiotoolkit 25.1.0.1 AdobeAGM.framework AdobeAGM 7.1.0 79.94f5d81c14. dvaadameve.framework dvaadameve 25.1.0.1 dvaeve.framework dvaeve 25.1.0.1 AdobeSVGRE.framework AdobeSVGRE 9.3.0 "79.1cd8f382." AdobePDFL.framework AdobePDFL 17.0.0 79 . d8f399196 dvavulcansupport.framework dvavulcansupport 25.1.0.1 dvacore.framework dvacore 25.1.0.1 aiport.framework aiport 29.0.0.2 AdobePIP.framework AdobePIP 8.2.0.16 AdobePDFSettings.framework AdobePDFSettings 1.7 AdobeAXEDOMCore.framework AdobeAXEDOMCore 6.1.0 79.c6ae425. dvatransport.framework dvatransport 25.1.0.1 xerces.framework xerces 3.2.3.1 exo.framework exo 25.1.0.1 AdobeXMP.framework AdobeXMPCore 79.b7c64ccf9 79.b7c64ccf9 AdobeJP2K.framework AdobeJP2K 4.0.2 79.f218fde dvaaudiodevice.framework dvaaudiodevice 25.1.0.1 LogSession.framework LogSession 8.2.0.16 PlugPlugExternalObject.framework 12.0.0.14 utest.framework utest 1 AdobeSVGAGM.framework AdobeSVGAGM 4.0.0 79.6336193. dvametadataapi.framework dvametadataapi 25.1.0.1 AdobeBIBUtils.framework AdobeBIBUtils 4.0.0 79.94f5d81c14. CloudAILib.framework CloudAILib 29.0.0.2 SPBasic.framework SPBasic 29.0.0.2 dvacaptioning.framework dvacaptioning 25.1.0.1 AdobeCoolType.framework AdobeCoolType 9.1.0 79.94f5d81c14. boost_regex.framework boost_regex 1 boost_program_options.framework boost_program_options 1 dvamediatypes.framework dvamediatypes 25.1.0.1 AdbePM.framework AdbePM 1 boost_date_time.framework boost_date_time 1 dynamic-torqnative.framework Torq Native local AdobeMPS.framework AdobeMPS 9.0.0.55789 79.07b68755 dvaui.framework dvaui 25.1.0.1 MacMemory.framework MacMemory 29.0.0.2 boost_thread.framework boost_thread 1 AILib.framework AILib 29.0.0.2 ICUData.framework ICUData 14.2.2.6bc0507 dvamarshal.framework dvamarshal 25.1.0.1 aifm.framework aifm 29.0.0.2 Unified Extensibility Platform uxp-8.1.0-1-bcbb734 UPIC 2.6.0 Required plugins: Accented Edges 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Adaptive Wide Angle 26.2.0, © 2014-2025 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin” Analog Efex Pro 2 5.0.4.1, Copyright c2000-2022, DxO Labs - from the file “Analog Efex Pro 2.plugin” Angled Strokes 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Average 26.2 © 1993-2025 Adobe. All rights reserved. - from the file “Average.plugin” BackgroundFilter 5.0.4.1, Copyright ©2000-2022, DxO Labs - from the file “BackgroundFilter.plugin” Bas Relief 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” BMP 26.2.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Camera Raw 17.0.1 (2048), Copyright © 2024 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Camera Raw Filter 17.0.1 (2048), Copyright © 2024 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Chalk & Charcoal 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Charcoal 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Chrome 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Cineon 26.2 © 2002-2025 Adobe. All rights reserved. - from the file “Cineon.plugin” Clouds 26.2 © 1993-2025 Adobe. All rights reserved. - from the file “Clouds.plugin” Color Efex Pro 4 5.0.4.1, Copyright c2000-2022, DxO Labs - from the file “Color Efex Pro 4.plugin” Color Halftone 26.2.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Colored Pencil 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Conté Crayon 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Craquelure 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crop and Straighten Photos 26.2 © 2003-2025 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin” Crop and Straighten Photos Filter 26.2.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Crosshatch 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crystallize 26.2.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Cutout 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Dark Strokes 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” De-Interlace 26.2.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dfine 2 5.0.4.1, Copyright ©2000-2022, DxO Labs - from the file “Dfine2.plugin” Dicom 26.2 © 2003-2025 Adobe. All rights reserved. - from the file “dicom.plugin” Difference Clouds 26.2 © 1993-2025 Adobe. All rights reserved. - from the file “Clouds.plugin” Diffuse Glow 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Displace 26.2.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dry Brush 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Entropy 26.2 © 2006-2025 Adobe. All rights reserved. - from the file “statistics.plugin” Export Color Lookup Tables 26.2 © 2012-2025 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Extrude 26.2.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” FastCore Routines 26.2 © 1990-2025 Adobe. All rights reserved. - from the file “FastCore.plugin” Fibers 26.2.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Film Grain 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Filter Gallery 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” FineStructuresFilter 5.0.4.1, Copyright ©2000-2022, DxO Labs - from the file “FineStructuresFilter.plugin” Fresco 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glass 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glowing Edges 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Grain 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Graphic Pen 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halftone Pattern 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halide Bottlenecks 26.2 © 2024-2025 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin” HDR Efex Pro 2 5.0.4.1, Copyright c2000-2022, DxO Labs - from the file “HDR Efex Pro 2.plugin” HDRMergeUI 26.2, Copyright © 2002-2025 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin” HotPixelsFilter 5.0.4.1, Copyright ©2000-2022, DxO Labs - from the file “HotPixelsFilter.plugin” HSB/HSL 26.2.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IFF Format 26.2.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Imagenomic Plug-in Console 2.2 (c) 2008-2022 Imagenomic, LLC. - from the file “ImagenomicPluginConsole.plugin” Ink Outlines 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” JPEG 2000 26.2 © 2001-2025 Adobe. All rights reserved. - from the file “JPEG2000.plugin” Kurtosis 26.2 © 2006-2025 Adobe. All rights reserved. - from the file “statistics.plugin” Lens Blur 26.2.0, © 2002-2025 Adobe. All rights reserved. - from the file “Lens Blur.plugin” Lens Correction 26.2.0, © 2002-2025 Adobe. All rights reserved. - from the file “Lens Correct.plugin” Lens Flare 26.2.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Liquify 26.2.0, © 2001-2025 Adobe. All rights reserved. - from the file “Liquify.plugin” Matlab Operation 26.2 © 1993-2025 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Maximum 26.2 © 2006-2025 Adobe. All rights reserved. - from the file “statistics.plugin” Mean 26.2 © 2006-2025 Adobe. All rights reserved. - from the file “statistics.plugin” Measurement Core 26.2 © 1993-2025 Adobe. All rights reserved. - from the file “MeasurementCore.plugin” Median 26.2 © 2006-2025 Adobe. All rights reserved. - from the file “statistics.plugin” Merge to HDR Efex Pro 2 5.0.4.1, Copyright c2000-2022, DxO Labs - from the file “HDR Efex Pro 2 Automation.plugin” Mezzotint 26.2.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Minimum 26.2 © 2006-2025 Adobe. All rights reserved. - from the file “statistics.plugin” MMXCore Routines 26.2 © 1990-2025 Adobe. All rights reserved. - from the file “MMXCore.plugin” Mosaic Tiles 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Multiprocessor Support 26.2 © 1990-2025 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin” Neon Glow 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Nik Selective Tool 2 ©2000-2020, DxO Labs - from the file “SelectivePalette.plugin” Noiseware 5.1.2 © 2004-2020 Imagenomic, LLC - from the file “Noiseware.plugin” Note Paper 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” NTSC Colors 26.2 © 1993-2025 Adobe. All rights reserved. - from the file “NTSC Colors.plugin” Ocean Ripple 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” OpenEXR 26.2.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Paint Daubs 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Palette Knife 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Parametric Filter 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialFilter.plugin” Patchwork 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Paths to Illustrator 26.2.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” PCX 26.2 © 1989-2025 Adobe. All rights reserved. - from the file “PCX.plugin” Perspective Efex automation Perspective Efex Photoshop Plugin - from the file “PhotoshopPlugin-automationPerspectiveEfex.plugin” Perspective Efex Perspective Efex Photoshop Plugin - from the file “PhotoshopPlugin-filterPerspectiveEfex.plugin” Photocopy 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Picture Package Filter 26.2 © 1993-2025 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Pinch 26.2.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Pixar 26.2 © 1989-2025 Adobe. All rights reserved. - from the file “Pixar.plugin” Plaster 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Plastic Wrap 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Pointillize 26.2.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Polar Coordinates 26.2.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Portable Bit Map 26.2 © 1989-2025 Adobe. All rights reserved. - from the file “PBM.plugin” Portraiture 3 3.5.7 © 2004-2021 Imagenomic, LLC - from the file “Portraiture3.plugin” Portraiture 4 4.0.3 © 2004-2022 Imagenomic, LLC - from the file “Portraiture4.plugin” Poster Edges 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Radial Blur 26.2.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Radiance 26.2 © 2003-2025 Adobe. All rights reserved. - from the file “Radiance.plugin” Range 26.2 © 2006-2025 Adobe. All rights reserved. - from the file “statistics.plugin” Realgrain 2.1.2 © 2004-2020 Imagenomic, LLC - from the file “RealGrain.plugin” Render Color Lookup Grid 26.2 © 2012-2025 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Reticulation 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Ripple 26.2.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Rough Pastels 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Save for Web 26.2.0, © 1999-2025 Adobe. All rights reserved. - from the file “Save for Web.plugin” ScriptingSupport 26.2, © 2002-2025 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin” ShadowsFilter 5.0.4.1, Copyright ©2000-2022, DxO Labs - from the file “ShadowsFilter.plugin” Sharpener Pro 3: (1) RAW Presharpener 5.0.4.1, Copyright ©2000-2022, DxO Labs - from the file “SHP3RPS.plugin” Sharpener Pro 3: (2) Output Sharpener 5.0.4.1, Copyright ©2000-2022, DxO Labs - from the file “SHP3OS.plugin” Shear 26.2.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Silver Efex Pro 3 5.0.2.37, Copyright c2000-2020, DxO Labs - from the file “NikCollection.plugin” Skewness 26.2 © 2006-2025 Adobe. All rights reserved. - from the file “statistics.plugin” SkinFilter 5.0.4.1, Copyright ©2000-2022, DxO Labs - from the file “SkinFilter.plugin” SkyFilter 5.0.4.1, Copyright ©2000-2022, DxO Labs - from the file “SkyFilter.plugin” Smart Blur 26.2.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Smudge Stick 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Solarize 26.2 © 1993-2025 Adobe. All rights reserved. - from the file “Solarize.plugin” SP Substance Suite 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialSuite.plugin” Spatter 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Spherize 26.2.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Sponge 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Sprayed Strokes 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stained Glass 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stamp 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Standard Deviation 26.2 © 2006-2025 Adobe. All rights reserved. - from the file “statistics.plugin” StrongNoiseFilter 5.0.4.1, Copyright ©2000-2022, DxO Labs - from the file “StrongNoiseFilter.plugin” Substance 3D Viewer 0.19.1 © 2024 Adobe. All rights reserved. - from the file “Substance3DViewerForPs.plugin” Sumi-e 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Summation 26.2 © 2006-2025 Adobe. All rights reserved. - from the file “statistics.plugin” Targa 26.2.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Texturizer 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Tiles 26.2.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Topaz Gigapixel AI NO VERSION - from the file “GigapixelAIAutomation.plugin” Torn Edges 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Twirl 26.2.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Underpainting 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Vanishing Point 26.2.0, © 2003-2025 Adobe. All rights reserved. - from the file “VanishingPoint.plugin” Variance 26.2 © 2006-2025 Adobe. All rights reserved. - from the file “statistics.plugin” Viveza 3 5.0.2.37, Copyright c2000-2020, DxO Labs - from the file “NikCollection.plugin” Water Paper 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Watercolor 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Wave 26.2.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wind 26.2.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wireless Bitmap 26.2 © 1989-2025 Adobe. All rights reserved. - from the file “WBMP.plugin” ZigZag 26.2.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Optional and third party plugins: ApplyImageDataFilter NO VERSION - from the file “/Applications/Adobe Photoshop (Beta)/Plug-ins/TopazPhotoAIApply.plugin/” GatherImageDataFilter NO VERSION - from the file “/Applications/Adobe Photoshop (Beta)/Plug-ins/TopazPhotoAIGather.plugin/” Topaz DeNoise AI CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “/Applications/Topaz DeNoise AI.app/Contents/Resources/PS_Plugins/TopazDeNoiseAI.plugin/” Topaz Photo AI NO VERSION - from the file “/Applications/Adobe Photoshop (Beta)/Plug-ins/TopazPhotoAI.plugin/” Topaz Photo AI NO VERSION - from the file “/Applications/Adobe Photoshop (Beta)/Plug-ins/TopazPhotoAIAutomate.plugin/” Topaz Sharpen AI CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “/Applications/Topaz Sharpen AI.app/Contents/Resources/PS_Plugins/TopazSharpenAI.plugin/” Duplicate and Disabled plugins: ApplyImageDataFilter NO VERSION - from the file “GigapixelAIApply.plugin” GatherImageDataFilter NO VERSION - from the file “GigapixelAIGather.plugin” Topaz DeNoise AI CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “TopazDeNoiseAI.plugin” Topaz Sharpen AI CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “TopazSharpenAI.plugin” Plugins that failed to load: NONE Unified Extensibility Platform - Extensions: Home Screen (Loaded) 7.9.1.2 - from the file "Required Folder" CmdN: 1.21.3
UAB: 2.18.0-8 Loaded at: 200 ms - launch time impact: 580 ms ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder" CCX Commenting UXP Webview (Loaded) 30.7.0.0 - from the file "Required Folder" Loaded at: 5619 ms - launch time impact: 0 ms Beta Feedback (Prepared) 1.15.5.0 - from the file "Required Folder" CCX Sharesheet UXP (Prepared) 30.20.1.0 - from the file "Required Folder" In app notifications (Loaded) 2.0.25.0 - from the file "Required Folder" Loaded at: 202 ms - launch time impact: 0 ms Content Credentials (Loaded) 0.46.0.0 - from the file "Required Folder" Loaded at: 3425 ms - launch time impact: 0 ms CC Libraries Panel (Prepared) 4.8.170.0 - from the file "Required Folder" CAPTURE: 2.0.41 STOCK: 4.2.6 Generative Workspace (Prepared) 0.0.20.0 - from the file "Required Folder" Parametric Filter (Prepared) 1.0.0.0 - from the file "Required Folder" Photoshop Adjustments Panel (Loaded) 2.2.6.0 - from the file "Required Folder" Loaded at: 5620 ms - launch time impact: 1 ms Photoshop UXP Export-As (Prepared) 5.11.2.0 - from the file "Required Folder" Photoshop In App Messaging (Loaded) 4.5.0.0 - from the file "Required Folder" Loaded at: 5620 ms - launch time impact: 0 ms Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder" Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder" Share Panel (Prepared) 1.0.7.0 - from the file "Required Folder" Plugins Panel (Prepared) 1.6.9.0 - from the file "Required Folder" Substance 3D Viewer Plugin for Photoshop (Prepared) 1.0.0.0 - from the file "/Library/Application Support/Adobe/UXP/extensions/com.adobe.substance-3d.viewer.ps/" IC popup message (Loaded) 1.0.0.0 Loaded at: 3426 ms - launch time impact: 0 ms Multilayer Protection (Loaded) 1.0.0.0 Loaded at: 3427 ms - launch time impact: 0 ms Discover Panel (Loaded) 2409.109.1.2 - from the file "Required Folder" Loaded at: 5622 ms - launch time impact: 24 ms Neural Filters (Registered) 1.15.0.102 - from the file "Required Folder" Scan time: 0 ms - entries: 47 Extensions: Libraries 1.0.0 - from the file “/Applications/Adobe Photoshop (Beta)/Adobe Photoshop (Beta).app/Contents/Resources/CEP/extensions/com.adobe.DesignLibraryPanel.html/index.html” Hightail Sync 22.2.3 - from the file “/Library/Application Support/Adobe/CEP/extensions/hightail.sync.CC/index.html” com.adobe.capture.extension 2.0.41 - from the file “/Applications/Adobe Photoshop (Beta)/Adobe Photoshop (Beta).app/Contents/Resources/CEP/extensions/com.adobe.DesignLibraryPanel.html/extensions/capture/capture.html” com.adobe.stock.panel.licensing-embedded 4.0.35 - from the file “/Applications/Adobe Photoshop (Beta)/Adobe Photoshop (Beta).app/Contents/Resources/CEP/extensions/com.adobe.DesignLibraryPanel.html/extensions/stock-panel-licensing/index.html” Export As 4.8.16 - from the file “/Applications/Adobe Photoshop (Beta)/Adobe Photoshop (Beta).app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” Export As 4.8.16 - from the file “/Applications/Adobe Photoshop (Beta)/Adobe Photoshop (Beta).app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” com.adobe.cclibraries.manager 1.0.0 - from the file “/Applications/Adobe Photoshop (Beta)/Adobe Photoshop (Beta).app/Contents/Resources/CEP/extensions/com.adobe.DesignLibraryPanel.html/manager.html” Installed TWAIN devices: NONE

tracypageAuthor
Known Participant
November 22, 2024

It was selected already....   

 

tracypageAuthor
Known Participant
November 21, 2024

I know the crash report appeared right after the crash, I will follow those steps.   

CShubert
Community Manager
Community Manager
November 21, 2024

Hi @tracypage 

 

We are not able to see the crash reports tied to your Adobe ID email, so:

 

Please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html That will help us diagnose the crash.

 

If you don't see the Crash Reporter dialog appear, you may have selected an option to not show the dialog. Follow these steps to set the preference to Always Show This Dialog:


macOS


Cmd+click the Photoshop app icon and choose Show Package Contents.
Select Contents > Frameworks > AdobeCrashReporter.framework.
Cmd+click the alias named AdobeCrashReporter and select Show Original.
Double-click Adobe Crash Reporter (Red A app icon, not the black AdobeCrashReporter UNIX executable file).
Choose Always Show This Dialog and click Done.

It may help if we could see your Photoshop beta System Info. Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.  

 

Thanks,

Cory - Photoshop Product Manager