P: PS Beta causing Major Problems

First off, many thynaks for the engagement of both Chuck and Cory on this. Unfortunately I am rather short on time to really concentrate on this at the moment so I'm dipping in and out without having the time to follow some of the suggestions so far with the care they will need. Therefore I'm trying things I can do inbetwwen other tasks.

However, it is not all negataive as I have formed up a few symptoms which you guys may find informative. 

> If I reinstall PS Beta and then uninstall LR cannot restablish contact with PS v24 unless I uninstall and then reinstall PS v24. It will default to the previous version (23.5.2) even when V24 is present.

> Irrespective of which PS version ( 24/23.5.2/Beta) I run, a task is always left running, viewable in Task Manager, on closing the programme. No error messages are shown although I have not looked for log files. Killing the task via task manager restores normal working until closing PS again when the same thing happens. I therefore do have a workaround  but it is clearly not ideal.

This prompts me to wonder, in my ignorance, if the problem is in fact with task handling and if infact it is CC Desktoop which may hold the key. Do you think unistalling CC Desktop and then reinstalling would help. I have found a procedure from yourselves ( https://helpx.adobe.com/uk/creative-cloud/help/uninstall-creative-cloud-desktop-app.html ) on how to do this but also recognise that it is not a reccomended action.

Other than that I will need to put some time aside somehow to follow through your suggestions so far and giving them the attention I'm sure they will need.

Thanks for your help thus far

Martin

Hi

I have spent time on this and have made some progress. However a fundemental problem remains.

To summarise this is what I have done.

> installed PS23.5.2 via CC app . This worked and retained all plugins/actions etc.

> uninstalled PS 24 via CC app. 

> rebooted the PC . I'm on W10 by the way.

> opened LRc. I could right click on an image in grid and do the "edit in PS" operation as normal.

> closed everything down.

> installed PS24 via CC app. All was well, including retention of plugins etc,  and Lightroom now sees PS24 and I could do the normal "right click/edit in" operation and work on the image in PS24.

> this is where the latest problem occurs. If I save the image and close PS24 I cannot then reopen PS24. Restarting the whole PC resolves. However, further investigation via Task Manager shows a PS task sitting either on it's own or sometimes under LRc which is holding 1.5GB to 2.5GB of RAM. Killing this task enables normal operation again so that is a workaround albeit not a great one. The obvious conclusion is that it is this left over task which is preventing opening of PS and the OS sees that it is already running.

> I have even uninstalled PS24 again and prefixed all left over Adobe Phtotoshop 2023 folders, under program files and users, with OLD to see if that had any effect after reinstalling PS24. The problem remains.

So my looking at the new Live gradient and gaussian blur in PS Beta have left me with an ongoing problem. At the moment I do not know the best way forward with this as the obvious tactic of uninstalling/installing did not clear the problem. Perhaps PS beta has left something behind after uninstalling but I'm nervous about delving further in case I make things worse.

Any ideas gratefully received.

cheers

Martin