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carole62539793
carole62539793
Participant
Sep 29, 2024 7:43 PM UTC
Open for Voting

P: Using AI removes transparency

Using AI generative fill, or the remove tool, removes the existing transparency of selected parts of the image.  My current workaround is to duplicate my working layer before using AI, but I think this is a bug that should be fixed.

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4 replies

CShubert
Community Manager
CShubertCommunity Manager
Community Manager
Oct 9, 2024 3:02 PM UTC

The team is aware of this issue and working on a solution.

 

Thanks,

Cory - Photoshop Product Manager

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CShubert
Community Manager
CShubertCommunity Manager
Community Manager
Oct 9, 2024 2:19 PM UTC

@carole62539793  we see this as well. As a workaround, turn OFF AI and the remove tool will not effect the transparency of the file, but we will see if this is as expected or if this is a bug.

 

Thanks,

Cory - Photoshop Product Manager

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carole62539793
carole62539793Author
Participant
Oct 9, 2024 5:18 AM UTC

Here are some before and after pictures. The first photo has transparency for the picture mockup. (Looks white in this pic.) After using the remove tool to paint out the darker line above the picture frame, the picture is now filled in with a solid color and the transparency is gone.  I only used the Remove Paintbrush to paint out a section of the wall, but the inside of the picture frame was flattened with shadows added.

 

 

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CShubert
Community Manager
CShubertCommunity Manager
Community Manager
Sep 30, 2024 7:57 PM UTC

Hi @carole62539793 please share some samples of your images, before AI and after so the team can see if this is as expected or a bug.

 

Thanks,

Cory - Photoshop Product Manager

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