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September 26, 2026

PS Beta 27.12.0 Generative Expand doesn't seem to work

  • September 26, 2026
  • 2 replies
  • 33 views

Use crop tool to expand the canvas, click on Generative Expand in the Contextual Task Bar…..I get an error message that says To Use This Feature, First Drag the Canvas to Expand, which, of course, I have already done.

    2 replies

    CShubert
    Community Manager
    Community Manager
    September 29, 2026

    Hi ​@Jim248 , are you on the latest Ps Beta? Adobe Photoshop Version: 27.12.0 20260927.m.3691 5144a9c  arm64 (beta, PublicBeta)

    Could you share your exact workflow… open file, select crop tool from toolbar menu… we need to follow your same steps to see if we can recreate the issue.

     

    1. Try resetting Prefs for the Beta:
    /Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura)
    /Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)


    C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings


    Launch BETA Photoshop While Pressing The Keyboard Shortcut
    With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.
    https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

    2. It may help if we could see your Photoshop beta System Info. Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.  

    Thanks,

    Cory - Photoshop Product Manager

    Trevor.Dennis
    Community Expert
    Community Expert
    September 27, 2026

    ​@Jim248  You’ve had no replies in eleven hours, which is a sad state of affairs.  Have you worked it out, or do you still need help?  I am not sure what might cause that, but if you still have the issue paste a  full res screen shot of your entire workspace with the document window and layers panel visible.