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Participant
Nov 8, 2026 9:15 PM UTC
Open for Voting

Remove tool

Version 28.0.1

Remove tool is freezing even with small areas selected. This is with and without Generative AI selected. progress bar get to 90% then I have to cancel (lucky I am able to) always save before trying to process. After a few cancels it wont even start the process and the progress box sits with no progress. This is when i have to restart. 

 

Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.26300.9711
System architecture: Intel CPU Family:6, Model:10, Stepping:2, AVX2, AVX-VNNI, HybridCPU(6:8), HyperThreading
Physical processor count: 14
Logical processor count: 20
Processor speed: 2995 MHz
Built-in memory: 97968 MB
Free memory: 62842 MB
Memory available to Photoshop: 77351 MB

    1 reply

    Participating Frequently
    Nov 9, 2026 10:40 PM UTC

    I’m experiencing the same issue in Photoshop 28.0.0. The Remove Tool performs very slowly and causes Photoshop to freeze, both with Generative AI enabled and disabled. Saving files is also noticeably slower compared to version 27.9.1, where everything works normally.

    My PC configuration:

    • CPU: AMD Ryzen 5 7600X

    • GPU: NVIDIA GeForce RTX 5070 Ti 16 GB (Gigabyte Gaming OC)

    • RAM: 64 GB DDR5-6000

    • SSD: Samsung 9100 Pro 4 TB (NVMe)

    • OS: Windows 11 Pro

    • NVIDIA driver: 591.86

    Downgrading to Photoshop 27.9.1 resolves these issues.

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