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Participant
April 21, 2026

Camera Raw V 18.3 wont recognise Hasselblad FFF files. I downloaded V 14 which recognises the files but the camera raw dialogue windows are corrupt and you cant see any of the dialogue boxes.

  • April 21, 2026
  • 6 replies
  • 131 views

Camera Raw V 18.3 wont recognise Hasselblad FFF files. I downloaded V 14 which recognises the files but the camera raw dialogue windows are corrupt and you cant see any of the dialogue boxes.

    6 replies

    krisvandesande
    Participant
    May 12, 2026

    3 Weeks later, still no fix happening. My clients are waiting for their photos. 

    Also still pissed Adobe Support first blamed my camera and setup, before retracting their tail and admitting it is a bug on their end. 

     
    Participant
    May 6, 2026

    Hi Just_Alex_,
    Did you find a solution?
    Frank

    Jeff Arola
    Community Expert
    Community Expert
    April 26, 2026

    There is an updated version of the 18.3 plugin to fix some other issues, but nevertheless it still may be worth a try:

    https://community.adobe.com/bug-reports-562/p-acr-18-3-is-unusable-unless-you-disable-gpu-acceleration-1558055

    Participant
    April 26, 2026

    Happened to me yesterday on a commercial photoshoot. I am tethering into Phocus, and then viewing files in Bridge and Photoshop – both were unable process the files, not even display previews. 
    Thought its something with new Phocus update, reinstalled, different version, but no help – turns out that CameraRaw 18.3 somehow silently dropped / broke support for one of the best cameras in the world right now. Without warnings, mentions.

    Tried to download previous version 18.2 but adobe dont provide any previous download links.

    Its completely unacceptable.

    Utter shame.

    D Fosse
    Community Expert
    Community Expert
    April 21, 2026

    Also, a screenshot of the “corrupted” ACR window would help, so we know what you mean.

    Trevor.Dennis
    Community Expert
    Community Expert
    April 21, 2026

    Which camera are the files from?

    https://helpx.adobe.com/nz/camera-raw/kb/camera-raw-plug-supported-cameras.html

    Can you open the files with the Hasselblad app?

    Can you convert the files to DNG and then open in Camera RAW?