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K
Ken Curtis
Inspiring
April 28, 2026
Answered

Generative Fill Not Available v27.6

  • April 28, 2026
  • 3 replies
  • 168 views

When I try to use Generative Fill as I have done many times in the past, I get an error message saying “This feature is currently not available”. This only started happening when I installed PS v27.6.0 this morning. I checked and I still have credits available. I am using PS on a Windows 11 PC with the latest updates (as of April 26, 2026). Help! I use generative fill all the time. 

      Correct answer Ken Curtis

      @fRAVNz I had to shut down, ie, turn off the power, and then start up. Simply restarting did not solve the problem for me. I have no idea why just plain restarting did not work except that something must have been left in memory or in a temp file that disappears with a power down. Good luck.

      3 replies

      F
      fRAVNz
      Participating Frequently
      May 12, 2026

      I still have the exact same problem - signing out/restarting did not solve the ‘generative fill is unavailable’-problem.

      I had to resort back to the 26.11.5 Photoshop release, where generative fill is working fine.

      K
      Ken CurtisAuthorCorrect answer
      Inspiring
      May 12, 2026

      @fRAVNz I had to shut down, ie, turn off the power, and then start up. Simply restarting did not solve the problem for me. I have no idea why just plain restarting did not work except that something must have been left in memory or in a temp file that disappears with a power down. Good luck.

        F
        fRAVNz
        Participating Frequently
        May 12, 2026

        Hi Ken

        Thanks for your reply.

        My ‘generative filling’ have not been working for 2 days - even though I did switch off my laptop & restarting Creative Cloud Desktop.
        However it’s been activated now during the last 2 hours - I think posting here helped..! 😉

        I’m based in South Africa, so possibly it took longer for relevant servers to be updated/activated, etc. 

        Cheers!

        J E L
        Community Expert
        J E LCommunity Expert
        Community Expert
        April 28, 2026

        Hi ​@Ken Curtis, this might have been a temporary glitch. I’m also on Windows 11 and not having any problems so far. Try signing all the way out of the Creative Cloud Desktop app (File > Quit Creative Cloud). Relaunch and open Photoshop from the app, not from a shortcut or image file. Also, which model were you trying to use? Or are you getting the same error message with all models? Maybe revert to 27.5 if you are needing to get some work done now and then update later when you have more time. Let us know how it goes!

        K
        Ken CurtisAuthor
        Inspiring
        April 28, 2026

        OK, guess I made a mistake. I had tried to shut down PS and restart it, but that did not work. However, when I shutdown my PC and restarted it, Generative fill was available. Sorry if I bothered anyone.

          J E L
          Community Expert
          J E LCommunity Expert
          Community Expert
          April 28, 2026

          Ah perfect, our replies overlapped. Thanks so much for coming back on to let us know!

          K
          Ken CurtisAuthor
          Inspiring
          April 28, 2026

          ​@J E L  Thanks for replying. I appreciate you taking the time to give me information about your system and offer suggestions.

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