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Inspiring
December 23, 2008

P: No image preview on Open dialog box on Windows

  • December 23, 2008
  • 485 replies
  • 33963 views

The preview window in the "Open" dialog box on Windows is gone in Photoshop. So if I click on a PSD file (once) to preview it, there isn't one. I have to completely open the file or go digging for it in Bridge. This is a very fundamental feature that needs to return, especially for those of us that have hundreds of files to dig through. PLEASE fix this.

485 replies

Inspiring
March 13, 2014
Please try to understand that dIfferent product teams have different schedules for dealing with OS compatibility changes (especially when some of them are still quite busy dealing with the last large set of OS compatibility issues). And yes, the same customer visible "feature" may require vastly different code and support on one product versus another. For instance, Illustrator reads 4 file formats while Photoshop reads over 70.

This was a good decision, made by people who had all the facts in hand. Without all the facts, I can see how it might seem confusing -- and though I have tried to explain the concerns that lead to this decision, you keep dismissing them out of hand. So, at this point I doubt that any additional explanation is going to help you understand or accept our decision.
Participating Frequently
March 13, 2014
There is a huge gaping hole in the windows default dialog box for a program like photoshop: Windows has never, and as far as I know will never have previews for PSD files. If they ever plan on it, they aren't implementing it in Windows 7 or currently in 8, which means we all have three terrible and inconvenient options:

1: buy third party thumbnail garbage that creates extra files on the computer, slows down the computer, and is not really accountable in the way Windows and Adobe are when it comes to quality management and security.
2: download free third party thumbnail garbage. same problems.
3: use Bridge, which even on my i5 with 16 GB of RAM and SSD is the slowest file browser I've used since the mid to late 90s.

All of these are a huge leap backwards, IMO, when it comes to attempting to open a program's default filetype.
Participating Frequently
March 13, 2014
Please, can you provide a link to some documentation? I did a little poking around myself and only found this so far:
http://msdn.microsoft.com/en-us/libra...

If we have some real documentation, we can better communicate with both you and Microsoft as consumers and small business owners who rely on functionality like this, and don't want to have to buy / download third party apps that can slow down our system and add unnecessary bulk to our hard drives.
Participating Frequently
March 13, 2014
Thank you for verbalizing exactly what I've been thinking for a while now. This is really frustrating. It's even more illogical when you realize the save for web dialog doesn't follow the same rules at all, which I would think it would have to. I can't imagine an open dialog is more prone to being exploited than a save dialog.
Participant
March 13, 2014
I appreciate the reply, Chris. Please don't take my reply personally, but I do not accept that answer. Adobe claims that current functionality was reduced because of a future OS. I imagine that target OS would be released in the next year or two. It's not logical to eliminate functionality for a future OS when that conflict will happen years from now for most users. Data clearly indicates that most users don't immediately upgrade their OS when a new one is released. CS6 was released to a set of operating systems that still support the thumbnail. Adobe's defense fails even further when you realize that Adobe Illustrator CS6 still has the preview. If a yet-to-be-released OS can kill the thumbnail preview for Photoshop, why does Illustrator still have it? If Adobe is going to kill good functionality prematurely in Photoshop, they should at least be consistent in their illogical argument and kill it uniformly. Rob (below) makes a good point about waiting to reduce functionality until absolutely necessary out of respect for the users. The Adobe claim that the maintenance of the code is cumbersome loses validity when the feature still exists in CS6 for Illustrator. If you're going to maintain it for Illustrator, why not also for Photoshop? I work in IT and I can't imagine that the code for that one feature in Photoshop would actually require that much more maintenance over the same feature in Illustrator. Many Photoshop users will likely have CS6 and Win7 for years where Illustrator has the thumbnail preview, but Photoshop does not. I wish Adobe would admit that it was a poorly made decision and issue a fix.
Inspiring
March 13, 2014
Because we're constantly working with the OS vendors on things you haven't seen yet. Because maintaining code that has to go away isn't a great use of our time. Because the OS vendors are supposed to be providing some of the same functionality, even if they still fall short.
Participating Frequently
March 12, 2014
When Chris Cox, the Sr. computer Scientist, replied from Adobe with

"When 2 OS vendors say that you won't be able to do that anymore, we have to listen. It's not an excuse, it's us preparing for future OS releases."

I wondered why Adobe needed to jump at it right away. Windows 7 still has the preview capabilities and that is the current platform and was in the works when CS6 was being formulated. Probably the latest Apple OS works with previews still, too. We all know that time will march on and things will change but Adobe's hands are no where near "tied" in this matter. It is now a couple of years later and things would have worked for CS6 and CC all this time. Why change until you need to for something way down the road? At that point Adobe could pass the blame straight on to the OS makers but currently it is deservedly taking all the flak for an unnecessary move. And...it should know and write a way around it with all that brain power
Inspiring
March 12, 2014
Please see the guidelines from Apple and Microsoft on the direction of the open and save dialogs in future OS versions -- where you must use the OS versions for security reasons, and have limited customization capabilities.
Participant
March 12, 2014
I've been searching for a solution to this issue for months but instead of a solution I can only find more frustrated CS6 users. My co-workers are frustrated. I see in the header of this forum that this problem has been labeled as "Not a problem", and I completely disagree. To me, it should be a problem when helpful functionality that is part of the work process for a majority of users is removed. A person that appears to be an Adobe developer quotes the OS developers as saying that Adobe won't be able to display thumbnail images anymore. I am a developer and I find it difficult to believe that a work-around isn't possible. If Photoshop can no longer display a thumbnail for its own native format in the "Open" dialog box, then provide a link in the "Open" dialog to a smaller, dedicated application that will open the thumbnail; or, add a right-click menu option that opens the thumbnail for a PSD; or provide a link to a streamlined version of Bridge; or at least allow thumbnail integration into Windows' own thumbnail view so (at the very least) we can use Windows to see the thumbnail. In a folder full of PSDs, where names are cryptic or I'm seeking a version before a change was made, viewing thumbnails is crucial to speedily locating and opening the correct file.
Participant
March 11, 2014


In Photoshop cs6 it was possible te switch from file pictograms to miniatures (thumbnails).

In Photoshop CC (in windows 8.1) this doesn't seem to work.
How do I get the pictures/miniatures back?