P: Remove Tool and RAM usage

I have no doubt the issue is real. What I'm trying to do is show a system that does not have the issue - it may help in locating it.

Dave

Ok, I'll try to take the time to do a video and upload it somewhere. I have the impression that here it's well if I can't reproduce it, it doesn't exist... 

@davescm We've replicated on several machines here and it is a repeatable process and we've passed this along to the PS team. Hopefully they come back with some details soon.

'Photoshop freeze, stop working and can't be use without killing the app and retart.'

That, I could not replicate. I've not had it happen here

Dave

Honestly,

I don't mind if the memory stays at this level... I think it deviated from the real problem which is. 

Photoshop freeze, stop working and can't be use without killing the app and retart. 

Although my test is still valid and even do you disagree, the problem is new since the 2 last versions. I've been able to workaround the problem and work on my images for the entire weekend since I rollback to V25. 

Yes, what Dave reports is precisely what I saw too. It levels out at a comfortable level, and then stays there.

I should point out that I kept removing long after I had reached this plateau. It didn't increase as much as a MB after that.

Subtracting memory used by system and other processes, Photoshop stayed very neatly within the RAM allocation set in Preferences.

In the interest of adding data points I just tried a similar exercise to DFosse here, using 3 open documents.

RAM use rose until it reached 27-28k then levelled out and, importantly, after that went up and down after each stroke. Hovering around the 27-28k mark.

I had not run out of RAM - I have 256GB installed and Photoshop can use up to 141GB

Scratch files rose to 27GB

VRAM use never went above 15% (of 24GB VRAM)

System : Photoshop v25.2; Windows 11 Pro (v22H2); i9-10920X; 256GB RAM; RTX3090GPU (24GBVRAM) Studio Driver 546.01

Dave

@D Fosse 

Here's the test that I have done over the weekend. I use the same image, the same computer, same configuration. 

V25 - I've done multiple strokes and many times covered around 80% of the image and Memory never went over 9Gig opur of 32gig 

V24.2 I've done the same action as mentioned above, multiple strokes and many times covered around 80% of the image Memory never went over 27Gig and stays there. The stroke froze and Photoshop stopped responding. I have to kill the app to do anything else. 

@D Fosse we're currently working with the team and discovering a lot. The Image Processing settings make a difference - more stable increases faster than the "faster" settings. We're seeing this on both Intel and M series Macs 2023 and 2024 versions of PS. These are also 6300 x 5400 px images with multiple passes of the remove tool.

It's not noticeable with a few strokes here and there but over the course of a days work - if you have hundreds of retouches - it adds up and bricks you.

@Kevin Stohlmeyer 

Well, it doesn't happen here, as demonstrated by my post above.

The one possible common factor I can think of is an integrated GPU. That could explain it, because it's using system RAM. Other than that I don't know why you're getting this and I don't.