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Inspiring
October 23, 2019

P: Saving copy not saving over jpg file

  • October 23, 2019
  • 834 replies
  • 29434 views

working on Catalina OS. saving file extension works now but does not save over jpg when saving it creates a copy which is annoying and time consuming to fix

834 replies

Participating Frequently
April 14, 2020
Still having the issue with Photoshop 21.1.2 on Mac OS Catalina. If you want to overwrite a jpg file it creates a copy. Common this is so basic and it really slows your workflow!!! specially working for web and also when you have linked jpg files on Illustrator.
JeffArdoise
Known Participant
April 14, 2020
Just to let everybody know that the latest update 21.1.2 still has this issue. This is basic stuff Adobe, why is it not a priority???
Known Participant
April 13, 2020
Yes, I did create an action for this. I'm happy to share, but I'm not sure if I can attach a file to this thread? Here are the steps to create the action:

1. Begin recording action.
2. Select all (Command + A)
3. Copy merged (Command + Shift + C)
4. Create a new document (Command + N) and 'Create'
5. Paste into the new document (Command + V)
6. Merge visible (Command + Shift + E)
7. Click the hamburger button (top right on your Actions Panel) and choose 'Insert Menu Item'. Ignore 'Insert Menu Item' popup and go onto step 7.
8. File > Save.
9. Select 'OK' in the 'Insert Menu Item' popup.
10. File > Close > Don't Save
11. Stop recording action.

This action takes the layers and copies them into another document, saves the file and then closes it. That way, there's no danger of you merging your original document by mistake.

Hope this helps!
mrbobdobolina
Known Participant
April 13, 2020
I don't know enough about Photoshop actions, but would it be possible to make an action which would flatten the file, save it, and then unflatten it automatically?
Participating Frequently
April 13, 2020
The only way I was able to work around this problem is to first save your layered file, then flatten image, then save as and save the file with the same file name of the file that you are trying to replace. Annoying I know, but it works.
Inspiring
April 10, 2020
I just can't understand that function which has worked so well FOR YEARS appeared MONTHS ago and - the worst - is still ignored by Adobe Team which should have send an immediate update to repair this. Even worst, they are releasing some new versions, functions (that we don't really need!!) instead of cleaning what we agree to pay for in the first place. It's a shame.
mattrock1
Participating Frequently
April 10, 2020
You've misunderstood, John. A jpeg does not support layers, but a layered file can be saved as a jpeg. Which you (perhaps unintentionally) misstated in your reply above.

This functionality is at the root of the issue users are currently experiencing. Photoshop says it can't, though it can, and renames _copy, and though it says it couldn't, can if already named _copy. A bug indeed. And a recently (can we still stay recently? *looks at calendar*) introduced one.

Cheers 🙂
JohanElzenga
Community Expert
Community Expert
April 10, 2020
No Matt, jpeg does not support layers, period. But that has nothing to do with the bug, that I confirmed is indeed present.
-- Johan W. Elzenga
mattrock1
Participating Frequently
April 10, 2020

Yes, @Johan Elzenga, you can save a layered file as jpeg. Thank you @Philip Wels for the detailed breakdown of the issue.

(And yes, I have sent out the wrong files for print as a result of incorrectly linked files within InDesign, which preflight could not have caught, requiring new proofs which brought with it additional costs as well as well as project delays. Very frustrating.)

Participating Frequently
April 10, 2020
They already know, they usually don't directly respond here, they don't publicly acknowledge "bugs" until they are fixed. Only Adobe employees that ever pipe up here are good folks like Jeff Tranberry, a senior product manager/customer advocate. He has probably "acknowlegded" it in some other file-saving bug thread. Even that doesn't guarantee a fix.