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Inspiring
December 9, 2018

P: Shake Reduction crashes

  • December 9, 2018
  • 104 replies
  • 2394 views

I have two 16gb RAM computers, and on each using Photoshop CC 2019 with the .01 update, when using Shake Reduction in Sharpening, it inevitably seizes up then crashes the program. In addition, when I am asked to file a report, my email address is always reported as wrong when it is the same one Adobe uses to reach me.

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104 replies

Inspiring
May 28, 2019
as well here.  three different setups all produce the same result: a MacOS (MacBook pro 15" - latest model), a MS Surface Laptop 2 (15", also latest model) and an HP machine at work.  The shake reduction is so buggy.  Could someone from Adobe acknowledge that this is something that their dev team is looking at?
Inspiring
April 28, 2019
I'm getting the same problem, just it seems on shake reduction, 16gb ram, 64bit windows 10

Inspiring
April 24, 2019
Open the Creative Cloud Application. Choose Uninstall for this version. When the CC app says "Install," press on the disclosure triangle and choose an earlier version to install. Since they've decided not to identify the versions as clearly, just count backwards a version or two. That should get you to a version that worked for you.  I can't take a screenshot of it today because I'm currently without a working CC app. I hope this helps you figure it out.

Participant
April 24, 2019
Same is happening to me.. GPU is disabled.. sometimes it goes thru having preview disabled too . With only one point and with out touching much anything.. disappointing.
This thread has more than 4 month an isn't there any usefull official response?
Nor a workaround?
How do I rollback to a working version? Would any one point me to a how to please?
Participant
April 24, 2019
It crashes on the first file I open on a fresh started system so. ... how can flush memory after???
Inspiring
April 20, 2019
Thanks
Inspiring
April 20, 2019
> I was interested in your comment about Gigapixel >

It's worth a trial at some point when you have the time to put it through a rigorous test—many of us were highly sceptical, but came away converts. It costs too much not to test seriously—although I have to laugh at the notion that ~$100 is too much for a plugin when Nik SEP cost me at least 3X that much all those years ago in those years' dollars.

I'm sure it depends upon the image what it can do—they all do. And I'm sure there's a chance it will make something about the image worse, not better. In fact, I saw that in one rather technically challenged image (being kind about it). But I've been able to use it on pretty much anything I've thrown at it so far. If you start with something way too small, but made with a good camera and lens, you can blow it up an amazing amount. Otherwise, stick to reasonable scaling. You know it can't simulate a Hassleblad photo from an iPhone 5 lens. <g>

I don't use it on every image—not just to sharpen when Detail and Clarity can be all that's needed for most decent images. It takes a bit too long to run on my old laptop for me to sit there for it.

But if you need to pull out detail, that one is going to do it.
Inspiring
April 20, 2019
Agreed. I have both the paid bundle (bought it when Topaz was just getting started) and Studio (which I don't use much, but like some of the features when I'm looking for something out of the ordinary). I was interested in your comment about Gigapixel as I frequently have to process other people's mobile phone shots. 
Inspiring
April 20, 2019
> I do have other sharpening tools -- for me, AI is the best -- a long way from perfect, but better.  >

Well, that's good to know. I also got it for free. But others may not have, so I mentioned buying it as Topaz Studio itself, the basic version, IS free and I wouldn't want others to have any confusion in the matter. And one of the best free image editors out there—again, imo.

Inspiring
April 20, 2019
As a long time Topaz user I was offered Sharpen AI for free. It's worth the price and more because it works. To whatever degree Shake Reduction figures in the cost of PS it isn't worth it because it does more than not work, it makes you constantly reboot the entire product.  I do have other sharpening tools -- for me, AI is the best -- a long way from perfect, but better.