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LaurenceW
Participant
April 11, 2026

Photoshop 27.5.0 causes complete PC crash to black screen.

  • April 11, 2026
  • 0 replies
  • 10 views

I am running a Dell ProMax Intel Core Ultra 9, 64GB ram with a Nvidia rtx-4000 ada generation card.
When I load an image and then press remove background it causes a complete computer crash and reboot.
My minidump analysis in WinDbg gave the following. Please help me resolve this issue.
Thank youm
Laurence
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PROCESS_NAME:  Photoshop.exeERROR_CODE: (NTSTATUS) 0xc0000409 - The system detected an overrun of a stack-based buffer in this application. This overrun could potentially allow a malicious user to gain control of this application.EXCEPTION_CODE_STR:  c0000409EXCEPTION_PARAMETER1:  0000000000000003EXCEPTION_STR:  0xc0000409STACK_TEXT:  fffffd81`7e676118 fffff801`7e6bece9     : 00000000`00000139 00000000`00000003 fffffd81`7e676440 fffffd81`7e676398 : nt!KeBugCheckExfffffd81`7e676120 fffff801`7e6bf2f2     : ffffae81`e79eb000 fffff801`1832ccbe ffffae81`f1fdc000 00000000`00000000 : nt!KiBugCheckDispatch+0x69fffffd81`7e676260 fffff801`7e6bcf28     : fffff801`19bdb991 fffff801`19bdd9b5 fffff801`19b69225 00000000`00000001 : nt!KiFastFailDispatch+0xb2fffffd81`7e676440 fffff801`18f650d4     : ffffae82`2c89e000 00000000`00000002 ffff7664`b612e5e7 00000000`00000000 : nt!KiRaiseSecurityCheckFailure+0x368fffffd81`7e6765d0 ffffae82`2c89e000     : 00000000`00000002 ffff7664`b612e5e7 00000000`00000000 00000000`00000000 : nvlddmkm+0xd450d4fffffd81`7e6765d8 00000000`00000002     : ffff7664`b612e5e7 00000000`00000000 00000000`00000000 ffffae82`2bf5c060 : 0xffffae82`2c89e000fffffd81`7e6765e0 ffff7664`b612e5e7     : 00000000`00000000 00000000`00000000 ffffae82`2bf5c060 ffff7664`b612e500 : 0x2fffffd81`7e6765e8 00000000`00000000     : 00000000`00000000 ffffae82`2bf5c060 ffff7664`b612e500 ffff7664`b612e587 : 0xffff7664`b612e5e7SYMBOL_NAME:  nvlddmkm+d450d4MODULE_NAME: nvlddmkmIMAGE_NAME:  nvlddmkm.sysSTACK_COMMAND: .process /r /p 0xffffae822bb2d080; .thread /r /p 0xffffae82143e8080 ; kbBUCKET_ID_FUNC_OFFSET:  d450d4FAILURE_BUCKET_ID:  0x139_3_CORRUPT_LIST_ENTRY_nvlddmkm!unknown_functionOSPLATFORM_TYPE:  x64OSNAME:  Windows 10FAILURE_ID_HASH:  {313b10a2-72d5-e118-5040-eef20d8afced}Followup:     MachineOwner---------

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