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Peter_McC
Inspiring
June 9, 2025

Adobe Media Encoder not Working with Premiere Pro Beta

  • June 9, 2025
  • 4 replies
  • 343 views

As of yesterday Premiere isn't starting or passing information to Adobe Media Encoder Beta. 

 

I'm using Premiere Pro Beta 25.4 build 47 and Adobe Media Encoder Beta 25.4 build 45. 

My PC is an Intel Core i7 265 with an RTX5070 on an Asus Z890 motherboard. All drivers are up to date. Windows 11 Pro 24H2.

I first noticed this when Ingest wasn't involing Media encoder and then today trying to export a video nothing happens when I Send to Media Encoder. I have tried various export presets including both h.264 and h.265. Premiere Pro exports the video fine when I don't use Media Encoder. 

 

I have reset preferences on both Premiere and Media Encoder and then uninstalled both not retaining any settings. I reinstalled them through the Creative Cloud Desktop but the problem is still there. 

 

I can't think of anything more to fix or diagnose. 

 

Peter

 

    4 replies

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    Peter_McCAuthor
    Inspiring
    October 12, 2025

    I have finally resolved it and it is again working properly. I had to do a complete uninstall of Premiere, Media Encoder. Delete all the Adobe Folders in various locations and then Reinstall. Of course this also meant setting up all my preferences etc from scratch. Before doing it I exported presets, keyboard customisations etc, so they could be reimported. 

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    Peter_McCAuthor
    Inspiring
    July 7, 2025

    I still haven't resolved this and am hoping someone can suggest an approach to fixing it. I've just been exporting direct through premiere beta and that is fine but would prefer to use AME. 

    The released version of Premiere works fine with the released AME but the Beta Apps so not seem to talk together for me. 

    I uninstalled the beta apps and chose the option to remove all the preferences etc. for both Premiere and AME. I reinstalled both. I opened Premiere with holding shift and reset the preferences. Same with AME. Premiere still does not invoke Media Encoder. Also Ingest does not use Media Encoder.

    I can't think of anything more to try.

    MyerPj
    Community Expert
    MyerPjCommunity Expert
    Community Expert
    June 11, 2025

    I'm on 24.4 b48 with a just installed, clean Win 24H2 and it's working OK. I just selected all the defaults.

    12th gen, rtx4070.

     

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    Peter_McCAuthor
    Inspiring
    June 10, 2025

    I have tried this on another PC running same versions of windows, Premiere Pro Beta and Media Encoder Beta and it works properly. So it's clearly not a bug but having done a clean installation I don't know where to go with a fix. The only material difference between the systems that I can think of is that the one with the problem is running an Nvidia RTX-5070 and the one running properly is running an RTX-2080. Any suggestions will be appreciated. 

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