Skip to main content
A
Alex35536883zk08
Participant
February 18, 2024

Adobe Premiere Pro Beta - error message and not opening

  • February 18, 2024
  • 2 replies
  • 304 views

Hello all,

Adobe automatically updated to the newest version of the Beta (v.24.3 build 33) on my M1 Macbook Pro running Sonoma 14.1.2.  Everytime I try to open any project, I get this error message.

Once I click "OK" there is no workspace that opens. I've tried reverting to default workspace from the window tab and that doesn't do anything either.

Feels like this is a bug in the new update as I've never had trouble with this before, anyone who could point me in a direction to get this solved would be MUCH appreciated

Thanks

2 replies

AnnikaKoenig
Community Manager
AnnikaKoenigCommunity Manager
Community Manager
February 20, 2024

You should also be able to resolve this in builds that still have the bug by clearning the preferences. Hold down any modifier key like shift or cmd/ctrl and then select to delete the preferences in the dialog that pops up

AnnikaKoenig
Community Manager
AnnikaKoenigCommunity Manager
Community Manager
February 20, 2024

Thanks for reporting this issue! The Motion Graphics team believes that this bug is fixed with the latest beta build (24.3x36). It would be immensly helpful to us if you could check if the problem has in fact been resolved on your end.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices