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eluiii
Participant
October 15, 2023

Audio Enhancer in Premiere Pro beta keeps crashing

  • October 15, 2023
  • 14 replies
  • 2451 views

I've now used it about four seperate times and each time the computer is crashing.  I'm on a Mac with macOS 13.5.2. Please advise.

14 replies

Participant
November 30, 2023

I'm on Windows 11 Proz, v 22H2. I select an audio clip, then the Essential Sound panel option says something like "Tag clip to edit"... so I select "Dialogue", and it totally dumps me out of Premiere. If I go back into Premiere, it restores the from where it crashed, then no matter what I click, it closes again. I have to restart Premiere and either open again or create a new file. Weird.

 

Participant
November 30, 2023

I am having the same issue it keeps on crashing when I try to open the audio dialogue function within the Premiere Pro beta version. Abobe please fix this!!

Sandwich Turtle
Participant
November 30, 2023

I may be having the same issue, or something very simular. Worked all day in Premiere Pro Beta 24.2 yesterday (11-30-2023) with no issues. I opened it back up today, and can scrub the timeline and play just fine. But the moment I select a segment, and move my mouse over to the Essential Sound panel it crashes. I rolled back my version to 24.1 and have not had that problem come back yet.

 

  • Windows 11 Pro (Version 22H2)
  • AMD Ryzen 9 5900HS
  • NVIDIA GeForce RTX 3080 (latest drivers v546.17)
  • 32.0 GB RAM
  • OS Build: 22621.2715
Participant
November 30, 2023

Hey @eluiii , did you find a way to make it work. The same happens to me

thanks