Participant

Can't Install mogrt files into essential graphics panel

Forum|Forum|3 years ago
July 22, 2022
6 replies
1643 views

I've run into an issue where all of a sudden I can no longer install mogrt files into my essential graphics panel. Every time I try I get the message pictured below: "The Motion Graphic Template could not be installed."

Have tried all of the most obvious trouble shooting methods (restart computer, working from different files and projects, clearing the cache of both premiere and after effects, etc.)

kated76833332

Participant

Hey, this solution didn't work for me. Not seeing my new Mogrts in Premier when I do the EP hamburger trick.

DaciaSaenz

Inspiring

Hi All,

This bug had to do with a conflict from an OS update removing the mechanism that Premiere Pro used to copy files that appears to only affect Mac users. It is currently fixed in Beta and will be part of the 22.6.1 release.

Here are a few workarounds that will help in the meantime:

You can manually add Mogrts to the Motion Graphics Template folder:
Mac: /username/Library/Application Support/Adobe/Common/Motion Graphics Templates
or Navigate to the hamburger menu in the Essential Graphics Panel and choose the command “Manage Additional Folders.” Follow the dialogs to link the EGP to the folder where the Mogrts are. Give the EGP a minute and a dropdown will appear that will give you the option to point the Browser to that folder.
Save the Mogrt to CC Lib.

Thanks for reporting this and thanks for your patience,

Dacia

- Dacia Saenz, AE & PR Engineering Teams

M

Mike-Berry

Adobe Employee

Thanks for the info. Any chance you can share the failing mogrt with us?

Mike

R

Ryan25353395vfciAuthor

Participant

This is Premiere Beta 22.6.0, just updated. I've been able to use mogrts exported from AE Beta before with no problem. Everything worked like it should the day before, then the next day it didn't, with no discernable change in the process. I tried exporting from another composition and importing different mogrt files and none of them seem to be working. I've even tried going back to regular Premiere and wasn't able to import mogrt files in that one either. Really weird.

M

Mike-Berry

Adobe Employee

Hi -

What version of Premiere Pro are you using? Is this a mogrt that has previously worked? Can you install other mogrts?

Mike