Failure rendering an imported MOV file
I have noticed anomalous behavior in both the production and beta versions of Adobe Premiere Pro. The steps to recreate the behavior are as follows:
- I capture video on my iPhone 13 Pro Max running iOS version 17.4, but this has happened on every version of iOS that I've used with this phone.
- I uploaded the MOV file to my Windows 10 system using Google Drive.
- When I import and render using Premiere or Media Encoder, it fails with a failure to render at frame number XXXX error.
The solution to this problem is to perform the following steps:
- Capture the video on the iPhone.
- Upload the video to my MacBook using AirDrop.
- Import the MOV and render using Premiere on the MacBook. This never produces the failure to render that I experience on Windows.
- Upload the MP4 file to my Windows 10 system using Google Drive and resume editing in Premiere Pro. The failure to render error does not happen.
I don't understand why the MOV file can be rendered on the iOS version of the product but not on the Windows version.
