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Participant
March 23, 2024

Failure rendering an imported MOV file

  • March 23, 2024
  • 1 reply
  • 194 views

I have noticed anomalous behavior in both the production and beta versions of Adobe Premiere Pro. The steps to recreate the behavior are as follows:

  1. I capture video on my iPhone 13 Pro Max running iOS version 17.4, but this has happened on every version of iOS that I've used with this phone.
  2. I uploaded the MOV file to my Windows 10 system using Google Drive.
  3. When I import and render using Premiere or Media Encoder, it fails with a failure to render at frame number XXXX error.

The solution to this problem is to perform the following steps:

  1. Capture the video on the iPhone.
  2. Upload the video to my MacBook using AirDrop.
  3. Import the MOV and render using Premiere on the MacBook. This never produces the failure to render that I experience on Windows.
  4. Upload the MP4 file to my Windows 10 system using Google Drive and resume editing in Premiere Pro. The failure to render error does not happen.

I don't understand why the MOV file can be rendered on the iOS version of the product but not on the Windows version. 

1 reply

Mike McCarthy
Community Expert
Community Expert
March 25, 2024

You didn't specify any details about the settings for the file you are recording on your iPhone, but it seems likely that the variable framerate (VFR) of the files shot on iPhone are the source of the problem.  Premiere isn't the only app with that issue, I believe Resolve, Avid, and others have the same problem with VFR files on Windows.  Transcoding to a new standard file on Mac is the usual way around that in most workflows. (Or shooting ProRes on the Phone, or disabling VFR on some models and apps.)