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Participant
December 15, 2025

heic files crash when imported and re crash when re opened?..

  • December 15, 2025
  • 4 replies
  • 232 views

heic files crash when imported and re crash when re opened?..
when converting image file on mac from hif ti heic premiere does dont like file and crashes>?..
then crashes on re opening with file in progect bin?.. used early sved file to continue progect 
mike d 
oakland ca.

    4 replies

    Inspiring
    May 30, 2026

    Hello ​@MikeDeee it seems like you are having problems bringing Sony .HIF photos into Premiere? I also cannot get that to work at all. Premiere 26.2.2 rejects .HIF files from Sony FX30 with “File format not supported”. If I rename the Sony .HIF photos to .HEIF or .HEIC then Premiere will allow them to be imported, however the photos are black, the picture doesn’t appear. These are 4:2:2 HLG HEIF photos.

    These .HIF Sony photos are supported perfectly by MacOS Sequoia 15.7.7, Apple Photos, Photoshop 27.7.0, Camera Raw 18.3.2, Lightroom Classic 15.3.1. Also by last year’s versions of Davinci Resolve 20 and Final Cut Pro 11. But not by the latest Premiere 26.2.2.

    @jamieclarke I have filed this as a Feature Request also, with a sample .HIF file. 

     

    jamieclarke
    Community Manager
    Community Manager
    December 22, 2025

    Hi @MikeDeee - 

    The team is aware of this issue,  We’ll update this thread as soon as we have more information or a fix becomes available. 

    MikeDeeeAuthor
    Participant
    December 22, 2025

    crashing on heic pics.. still crashing in media browser ?

    MikeDeeeAuthor
    Participant
    December 15, 2025

    after converting hif files to heic media browser closes the whole app?... worked untill changing file names?.. then beta closed down?...