Issue with click select option
- September 26, 2025
- 0 replies
- 53 views
Dear Adobe Support Team,
I am writing to report a recurring and highly frustrating issue I have been experiencing across multiple Adobe products—most notably in Premiere Pro, which I use extensively for video editing.
The problem arises whenever I try to interact with dropdown menus or selection options. For instance:
Changing resolution or screen fit resolution
Selecting different presets during export
Choosing formats while exporting
In all these cases, the options simply do not respond or allow me to make selections.
To rule out hardware issues, I have tested with multiple mice (including a newly purchased one) and tried different settings, yet the problem persists. This confirms the issue is not mouse-related.
This situation has become extremely disruptive to my workflow and is making me reconsider the value of maintaining an Adobe All Apps subscription.
For your reference, I have attached a screen recording that clearly demonstrates the issue. I kindly request your urgent assistance in resolving this matter.
Thank you
