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Inspiring
August 15, 2025

Mercury Transmit Doesn't until its reset (Beta 25.6.0.build 31)

  • August 15, 2025
  • 5 replies
  • 183 views

After opening  Premier in 25.6.0 Build 31 (Beta), Mercury Transmit doesn't transmit to the monitor.

I have to go into Preferences | Playback,  just click OK, and it starts working. (Didn't have to change anything because the proper monitor is still selected.) 

I thought it might have to do with the beta upgrade, but it fails after the app restarts, and works again after the reset.

Graphics card is nVidia 5080.  On Windows 11.

 

5 replies

jamieclarke
Community Manager
Community Manager
January 28, 2026

HI ​@DeputyDaveS - This is a known bug, We’ll keep you updated on its status. Apologies for the inconvenience, and thank you for your patience. 

DeputyDaveS
Known Participant
January 30, 2026

THANK YOU. ILL BE WAITING B/C This gets old real quick. Ive changed cables, reduced FPS, then lowered rez etc etc to no avail. I hope u cn fix soon.

Patiently waiting

Dave C. Stout

DeputyDaveS
Known Participant
January 27, 2026

I have same frustrations. EVERYTIME I open premiere pro my assigned monitor isnt seen. Mercury is on and I never had this issue until the 2nd latest version 26.?.? I mustuncheck the checked monitor then ok it then go back in and recheck the box and it turns on LIKE ITS SUPPOSED TO OPENING THE APP. THIS IS CRAZY ! EVERY TIME when I open PP the monitor IS NOT recognized. Like I said uncheck box, ok it, then go back in again and re check the box and ok that and it comes on. Ive been doing this for weeks and its getting tiresome. This same monitor has been used for years thru out many updates without problems. Nvidia drivers have been updated Alien 👽 M18 has all up to date drivers AND firmware. Thats the 1st thing I tried weeks ago. Nope! No worky.

ANYBODY HAVE A SOLUTION TO THIS

PS I like the update on the masking. I like it. And they made the handles bigger. Thats a great thing now they need to Enlarge to bigger oblong handles on timeline scrubbers so u dont have to pinpoint the micro sized scubber handles.One mis click and u lose ur position in the timeline BECAUSE IT ZOOMS OUT ALL THE WAY. WHY they r so small ill never know. PLEASE MAKE THEM BIGGER . 

Adobe Employee
August 28, 2025

I tried reproducing this on latest beta (25.6.0 / 38) but couldn't.

Are you able to repro this on latest beta ? Also if it reproduces, can you check if the issue goes away if you clear the app preferences ?

MyerPj
Community Expert
Community Expert
August 19, 2025

I did the same thing one time, but since I've been firing up Mercury Transmit OK.

Adobe Employee
August 18, 2025

We will check and get back on this.